Flocon Valves, Pipes & Fittings Reviews

Name: Flocon Valves, Pipes & Fittings
Address: Unit D8.3, Main Avenue, Treforest Industrial Estate, Unit D8.3, Main Avenue, Treforest Industrial Estate, Wales
Rating: 4.66

4.7 Rating 229 Reviews

93 %

of reviewers recommend Flocon Valves, Pipes & Fittings

Company Reviews

Metrics

Info

4.7

Based on 229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01443841666

Email:

danielle@flocon.co.uk

Location:

Unit D8.3, Main Avenue, Treforest Industrial Estate,
Unit D8.3, Main Avenue, Treforest Industrial Estate
Wales
CF37 5UR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 3 pipe elbows arrived well packaged and as described within a few days.”

Helpful Report

“I really needed some high quality, rubber lined pipe clips and was struggling to find any. Flocon had some in stock and they were delivered quickly. They were very helpful and efficient.”

Helpful Report

“Ordered a pressure regulator on-line. Unfortunately the wrong regulator was sent. I emailed the sales office and Mark arranged for the correct valve to be sent out. You only find out how good a companies service is when somthing goes wrong. Great service and we will be using you again.”

Helpful Report

“Good product, helpful advice. Desperately overpriced postage!”

Helpful Report

“Two large local plumbing suppliers in Edinburgh didn't have what I was looking for. FLOCON came up trumps and supplied required good quality pipe fittings quickly. Highly recommended company! Thank you. George Ferguson”

Helpful Report

“excellent service”

Helpful Report

“Great! very good quality.”

Helpful Report

“Quick easy and we'll priced”

Helpful Report

“Great service and quick turn-around”

Helpful Report

“order incorrectly supplied, correct goods now received however still needing credit and paperwork!!!”

Helpful Report

“Not happy with service was supposed to receive goods within 1 to 2 days instead it took 2 weeks. Had to get the fittings from another supplier due to the long wait.”

Helpful Report

Hi Jason, We're very sorry that your goods were not delivered within two days as the website specified. You should have received a call from a member of our sales team to explain that the parts would be overdue and then given you the opportunity to cancel your order. We will re-iterate to our sales team the importance of communicating with our customers should there be a delay with delivery times, ensuring that this doesn't happen again in the future. Again, please accept our apologies for any inconvenience this has caused you. Kind regards, The Flocon Team

“Excellent customer service and good range of products. Found what I needed and they even checked the order to make sure it was all correct”

Helpful Report

“..5*****..”

Helpful Report

“After ordering items from various companies, I always expect to receive a feedback k review to complete. This company is one I couldn't wait to review. From ordering to receiving my product the experience was very easy and was kept up to date about dispatch and delivery times. The unbelievable part of my purchase was not only was the item of exceptional quality but I received it in less than 24hrs from ordering. It sounds like I work for this company but honestly I don't, but I shall have no hesitation.in dealing with them again Well done Chris P”

Helpful Report

“Delivery charges are outrageous!”

Helpful Report

“We had an internal high level hot water pipe leaking. Needed a 4" pipe clamp in quick time . Product was delivered within 48 hrs. Really quick service. Clamp did the job.”

Helpful Report

“My requirement was a bit unusual as I wanted the clamps to fit a new old stock motorcycle rack to my bike. It was hard to find the right thing. The only alternatives were in China and frankly cost just as much and probably would have taken weeks to get here. The quality of the Flocon items is very high and I'm sure they'll do the job for me and will probably last the lifetime of the bike. I have only one criticism in that the minimum postage was high for just a few clamps.”