Flocon Valves, Pipes & Fittings Reviews

Name: Flocon Valves, Pipes & Fittings
Address: Unit D8.3, Main Avenue, Treforest Industrial Estate, Pontypridd
Rating: 4.75

4.8 Rating 185 Reviews

95 %

of reviewers recommend Flocon Valves, Pipes & Fittings

Company Reviews

Metrics

Info

4.8

Based on 185 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01443841666

Email:

danielle@flocon.co.uk

Location:

Unit D8.3, Main Avenue, Treforest Industrial Estate
Pontypridd
CF37 5UR

Anonymous

Anonymous // 01/01/2019

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“Very good experience I would recommend Flocon Top Notch”

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“I dealt with a girl called Faye she was really good And very helpful when my order come wrong which was my fault she shorted the problem out straight away thank you Faye”

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“Value for money quality products with a fast efficient service”

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“Ordering online was straightforward. An issue with transporting a single long length of tube was quickly and helpfully resolved by Flocon cutting it down into the lengths I needed and I received it the next day. Time saved! Good quality fittings too.”

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“Items I ordered were not correct but this was due to an error on their website. They could not have been easier to work with, or keener to resolve the issue. Amazing customer service. Great products and value for money.”

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“Super fast and responsive on customer service and product delivery!”

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“Very happy with item and it came on last Friday at 12pm 👍”

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“Very easy to identify correct valve due to detailed diagrams on the website and fast delivery. I would definitely buy from Flocon again”

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“website was easy to use and delivery came next day, can't fault”

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“I am really impressed with Flocon. Due to my missunderstanding I ordered the wrong component parts. I discussed this with Flocon and not only did they sort the issue it was delivered within a couple of days and the job is complete and sorted. Great service.”

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“Good quality two-step rail. Dropped a star because when I ordered it I was told I would be informed of delivery details when it was dispatched, but I wasn't. Fortunately I enquired about it on the day of delivery so could be in to receive it.”

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“Carnt fault the products. Good on price .Fast and my order come without a hitch .”

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“Not easy sourcing commercial products for home garden project without paying over the odds for items and delivery. Not the case with Flocon. Very helpful and courteous with delivery speed exceeding my expectations.”

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“Great service, products easy to order, efficient delivery. Products arrived in perfect condition. Definitely recommend.”

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“Despatch time and delivery was not satisfactory. Job was done and finished before goods arrived. Items are no good to me now.”

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Hello, We’re very sorry that your order arrived late. We’ve been experiencing problems with our courier company recently, and it seems that they’ve let us both down on this occasion. We hope to resolve our problems with them soon to ensure this doesn’t happen again. None the less, we appreciate your frustration & disappointment and have subsequently refunded the value of your order to you this morning. You should see this in your bank account within the next 1-2 working days. Please accept our apologies again, The Flocon Team.

“Thank you for the parts I-Requested.your website was clear and easy to use. John Harris.”

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“Website clearly describes all permutations of fittings.Different handrail tube dimensions etc. Delivery advised in advance all seems intact.Have not fitted yet but traveling in both hope and expectation! Russell Bracegirdle”

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“very good communication and the product was excellent quality when we received it. It was out of stock when we ordered it but the company kept us informed and sent it as soon as they were able once it was in stock.”

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“The service I received from Flocon was excellent. The only issue I have was with the delivery service they used. It was delayed by over a week”

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“I used Flocon several times when I've been in a pinch. We needed some fittings in a less common size and Flocon sorted it - my only (slight) annoyance was the website said the part was in stock, but a follow up phone call said they would available by 0900 the following day.”

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Flocon Valves, Pipes & Fittings is rated 4.8 based on 185 reviews