Flocon Valves, Pipes & Fittings Reviews

Name: Flocon Valves, Pipes & Fittings
Address: Unit D8.3, Main Avenue, Treforest Industrial Estate, Unit D8.3, Main Avenue, Treforest Industrial Estate, Wales
Rating: 4.66

4.7 Rating 256 Reviews

93 %

of reviewers recommend Flocon Valves, Pipes & Fittings

Company Reviews

Metrics

Info

4.7

Based on 256 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01443841666

Email:

danielle@flocon.co.uk

Location:

Unit D8.3, Main Avenue, Treforest Industrial Estate,
Unit D8.3, Main Avenue, Treforest Industrial Estate
Wales
CF37 5UR

Anonymous

Anonymous // 01/01/2019

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“After ordering items from various companies, I always expect to receive a feedback k review to complete. This company is one I couldn't wait to review. From ordering to receiving my product the experience was very easy and was kept up to date about dispatch and delivery times. The unbelievable part of my purchase was not only was the item of exceptional quality but I received it in less than 24hrs from ordering. It sounds like I work for this company but honestly I don't, but I shall have no hesitation.in dealing with them again Well done Chris P”

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“Delivery charges are outrageous!”

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“We had an internal high level hot water pipe leaking. Needed a 4" pipe clamp in quick time . Product was delivered within 48 hrs. Really quick service. Clamp did the job.”

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“My requirement was a bit unusual as I wanted the clamps to fit a new old stock motorcycle rack to my bike. It was hard to find the right thing. The only alternatives were in China and frankly cost just as much and probably would have taken weeks to get here. The quality of the Flocon items is very high and I'm sure they'll do the job for me and will probably last the lifetime of the bike. I have only one criticism in that the minimum postage was high for just a few clamps.”

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“Item in stock, fantastic price, delivered the next day. Awesome ty”

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“Quick and convenient.”

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“Fast efficient service and good products'”

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“Excellent service and good fast delivery. competitively priced products too.”

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“Nothing up with the product but delivery price is a rip off”

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“Excellent service”

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“Arrived on time as ordered”

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“Apparently a "Pricing error" on the Website, was notified after I had paid for product”

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Hello, Apologies for the inconvenience our web pricing glitch has caused you. Unfortunately, the error was only highlighted to us upon your purchasing of the items. We're working to fix this problem and hope to have it resolved very soon. You have been refunded the full amount of your purchase. Again, please accept our sincerest apology for this error. Regards, The Flocon Team

“I ordered a part to go direct to site, the part stated it was in stock and would be delivered within 1-3 days. it didnt arrive 6 days later and when i called and expressed my frustration at the item not arriving when i had a service engineer on site the customer service girl laughed at me, although this has cost my compnay hundred of pounds. customer service is in the toilet. I will never use these people again.”

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“Asked for receipt to be emailed to me haven't got yet 07399587385 tony roach director dfm”

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“Supplied & delivered efficiently that which sought, thank you.”

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“They took the order, then said it was the wrong price. Instead of being around £57.00, it was increased in the hundreds. Then they said they would refund the money I paid. No sign of it yet.”

Helpful Report

Hello, Unfortunately, we are experiencing technical difficulties with pricing errors on a few of our products listed online. We're hoping to have this glitch repaired by the end of this week. We apologise for the inconvenience this has caused you and your refund will be back in your account within 2-3 working days. Regards, The Flocon Team.

“Very good choice of products, well described and amazing postage service. Extremely fast and efficient. Will highly recommend.”