Flagship Wines Reviews

Name: Flagship Wines
Rating: 4.70

4.7 Rating 158 Reviews

94 %

of reviewers recommend Flagship Wines

4.7

Based on 158 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Flagship Wines:

Flagship Wines: ‘a well run independent whose prices can match those of the supermarkets and you get the friendly well-informed advice of boss Julia Jenkins thrown in for free’. Oz Clarke, 250 Best Wines 2010, 2009, 2008 and Wine Buying Guide 2007, 2006, 2005:

We are an exciting innovative independent wine merchant established in St Albans in 2004 by Julia Jenkins offering excellent wines and service with outstanding wine knowledge and enthusiasm. The company has a strong loyal local following that extends out into Hertfordshire and beyond.

Our superb wine range is a constantly evolving and changing list in which all the wines are carefully selected ensuring that the range of over 600 wines are distinctive and delicious, well made, and expressive of the region of origin. They also offer value for money. Many of the wines are from small wineries producing unusual wines that are not available in the High Street.

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Phone:

01727 865309

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Flagship Wines 5 star review on 13th August 2023

Anonymous

Flagship Wines 5 star review on 28th November 2020

Uneth Gundani

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A month after my order I have had only one short message, no delivery and no update on what is happening. I am now asking for a refund. Very disappointing.”

Helpful Report

Posted 11 months ago

“Ordered a case of 2019 wine (recommended in Decanter) from the website and payment was taken. I then did not hear anything for a week, even after i sent an email asking for delivery date. Finally received order but it was 2020 NOT 2019. I then emailed asking for tasting notes compared to the 2019. No response. Tried another email and still no response. Very poor service.”

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Posted 1 year ago

“I ordered n paid for 3 bottles of Port of which there was only 1 in stock. Due to their limited opening hours (not unusual for specialist retailers) it was 72hrs before I was contacted Once we sorted what to do my bottle was on its way to me closely followed by a refund Excellent service, so please do not berate this company if you feel that no reply after 10mins upsets your order Definitely would use again”

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Posted 2 years ago

Thank you for your review with such understanding comments. Julia

Posted 2 years ago

“Excellent Customer Service! My order wasn’t all in stock and my wines were sourced to full my order. Kept up to date by email. Also delivers to Northern Ireland which had been an issue for us due to Brexit! Will be ordering again.”

Helpful Report

Posted 2 years ago

Flagship Wines is rated 4.7 based on 158 reviews