Fitness Superstore Reviews

Name: Fitness Superstore
Rating: 4.57

4.6 Rating 798 Reviews

89 %

of reviewers recommend Fitness Superstore

4.6

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01604673000

Email:

sales@fitness-superstore.co.uk

Fitness Superstore 5 star review on 17th August 2024

Anonymous

Anonymous // 01/01/2019

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“Great service from purchase to installation. Very happy with everything.”

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Posted 7 years ago

“Many thanks to Tristram for sorting out the repairs to my Bowflex T3. Really impressed the service and support from the Fitness Superstore Northampton.”

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Posted 8 years ago

“Outstanding service from beginning to end!!!! From being helped to purchase the best multi gym for our needs to the the excellent communication and on time installation, we wouldn’t hesitate in recommending Fitness Superstore . A truly 5 star service 👍”

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Posted 8 years ago

“Great product and customer service. The guys who came to fit it were great also.”

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Posted 8 years ago

“I brought the product for a friend so do mot have a comment about the item sorry.”

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Posted 8 years ago

“Very good! We’d be looking for a rack and weight set - this is ideal. The rack is perfect and the weight are comfortable to use and good quality.”

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Posted 8 years ago

“Good service from the store in Tunbridge wells. Happy with the purchase”

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Posted 8 years ago

“very happy with my purchase.good quality gear and swift delivery as promised.would definetly recommend and will be using again.”

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Posted 8 years ago

“Very good and quick delivery”

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Posted 8 years ago

“Quick delivery! Would order again”

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Posted 8 years ago

“Unfortunately when ordering the item the screen froze at the payment step, I was unable to go back so had to close it and start the order all over again. The item was delivered ahead of time but that was fine. Then I received an email saying I hadn't paid I checked my bank account and the money had gone out. I emailed the company and explained only one item had been delivered and that the page had frozen earlier. They replied and thanked me. Then a week later I had an email from eBay to say I had an unpaid for item. There was no way of contacting them to explain the detail so it has been removed as a courtesy but remains on my eBay account as a bad credit. Be careful”

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Posted 8 years ago

“This is the 5th time of ordering with Fitness superstore for our gym, as per usual excellent service”

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Posted 8 years ago

“Ordered over the phone. Great customer service and fast delivery. Everything comes wrapped neatly and securely. Brilliant service.”

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Posted 8 years ago

“I bought a treadmill 3 weeks ago. it's 5 days since it's broken It does not start anymore I called customer service and nothing was fixed. they told me that an engineer would call me but for five days I'm still waiting to call me”

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Posted 8 years ago

“From start to finish fitness superstore has been great. Peter from the Gloucester store was incredibly helpful.”

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Posted 8 years ago

“Brilliant, next day delivery, very impressed.”

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Posted 8 years ago

“Customer service face to face is really good, once you’ve decided what you want to purchase the transaction to collection is fast and efficient. Really happy customer.”

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Posted 8 years ago

“Order was good value for money and very quickly delivered. First class service.”

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Posted 8 years ago

“3rd purches from fitness superstore...great service, fast delivery and always the best price”

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Posted 8 years ago

“The sales staff were extremely knowledgeable and helpful. The delivery process was smooth and went without any issues. The product we bought, a Nautilus treadmill, is also very good. The only irritation is that the assembly of the equipment was seriously undersold to us. We were told it would take about an hour to assemble. This might be the case for someone within the gym industry and accustomed to building treadmills. The instruction manual was not great and it took several hours, spread over two days, to complete the task.”

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Posted 8 years ago

Fitness Superstore is rated 4.6 based on 798 reviews