Unfortunately when ordering the item the screen froze at the payment step, I was unable to go back so had to close it and start the order all over again. The item was delivered ahead of time but that was fine. Then I received an email saying I hadn't paid I checked my bank account and the money had gone out. I emailed the company and explained only one item had been delivered and that the page had frozen earlier. They replied and thanked me. Then a week later I had an email from eBay to say I had an unpaid for item. There was no way of contacting them to explain the detail so it has been removed as a courtesy but remains on my eBay account as a bad credit. Be careful