Fitness Superstore Reviews

Name: Fitness Superstore
Rating: 4.57

4.6 Rating 798 Reviews

89 %

of reviewers recommend Fitness Superstore

4.6

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01604673000

Email:

sales@fitness-superstore.co.uk

Fitness Superstore 5 star review on 17th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff in the shop were extremely friendly, helpful and knowledgeable. Would recommend to others”

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Posted 6 years ago

“I’ve used this store for quite a few years know and every time I use it I get top quality service”

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Posted 6 years ago

“Excellent service from visiting Northampton showroom right to installation”

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Posted 6 years ago

“Speedy delivery, great after sales care. Highly recommended, and will be purchasing from again.”

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Posted 6 years ago

“Good advice available in store; product delivered as scheduled. Very happy with overall experience.”

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Posted 6 years ago

“I ride a bike 45 minutes every other day and I've already lost 1.5 kilograms. I love you guys 😚”

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Posted 6 years ago

“Fitness Superstore offered a first class service and very fast delivery. Items purchased were of excellent quality and as described. I shall definitely be making further purchases in the future. I cannot recommended them enough. Just brilliant.”

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Posted 6 years ago

“Excellent job, assembled quickly and efficiently and top kit”

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Posted 6 years ago

“Great service. Very helpful and delivered on time.”

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Posted 6 years ago

“I had done my research but needed to go to the Norwich showroom for additional help in finalising my choices. The guys were very helpful. The additional benefit of interest free finance allowed me to increase my budget.”

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Posted 6 years ago

“Fitness Superstore have the best selection of exercise equipment I have seen. There product knowledge was first class and there customer service exemplary. I have no hesitation in recommending this company to any prospective buyer of fitness equipment in the UK.”

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Posted 6 years ago

“As a returning customer the advice and product availability is the best around. Would recommend without hesitation”

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Posted 6 years ago

“Have made quiet a few orders now from fitness superstore. Always got what i ordered quickly wether one or two person deliveries. Never had any reason to send items back or raise issues. Good prices always guaranteed”

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Posted 6 years ago

“I arrived at the building knowing exactly what I wanted to purchase. I was met by friendly staff who knew what I wanted and helped me to process the order. I waited in reception whilst the warehouse operative picked my items and then I left. I couldn't really expect better than that. They had what I needed and the whole experience was pleasant. Thanks very much everyone!”

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Posted 6 years ago

“I recently purchased the BH Fitness G152X Gym with Leg Press. The service was very good from the Northampton store which I rang, and all my questions were answered satisfactorily by helpful, friendly staff. The process of purchasing was explained clearly to me. The installation was arranged for a convenient date, and carried out with no problems by 2 friendly guys who tested the equipment prior to leaving. They also made sure I was happy with the positioning of it in my garage, and asked if I had any questions. I am very pleased with my purchase, but am disappointed I have not had a chance to use it as fully as I would like due to being on holiday and being diagnosed with tennis elbow, so going very carefully to give that a chance to heal. Still managing to do some leg work in the meantime. I cannot fault the service of B H Fitness, and am extremely pleased I paid the extra to get the gym set up for me as, although it only took the installers about 2 - 2 1/4 hours, it would have taken my husband and me an awful lot longer!”

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Posted 6 years ago

“Very easy to order online”

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Posted 6 years ago

“Well organised and the guys were helpful and polite.”

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Posted 6 years ago

“Love my new Octane elliptical. Great service in the store and the installation team friendly and efficient.”

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Posted 6 years ago

“From start to finish the Leeds store was brilliant. I had the pleasure of dealing with Jenny who used her experience to advise me on my purchases. Defo recommend and defo using again .”

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Posted 6 years ago

“Great service helpful staff in store and delivery was good could track driver love my treadmill wish I brought one years ago.”

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Posted 6 years ago

Fitness Superstore is rated 4.6 based on 798 reviews