Hi Richard,
Thank you for your feedback, and we apologise for the inconvenience you've experienced with the magnets. It’s concerning to hear that they disintegrated without any force applied, as that’s not typical of our products.
Our customer care team will be in touch with you to help resolve this issue. In the meantime, if you’d like to reach out to us at all, please feel free to contact us at sales@magnetexpert.com or through our free phone line at 0800 488 0288 (*there is no charge to call our team).
Kind regards,
FIRST4MAGNETS®
Hi Roger,
Thank you for your fantastic review! We're thrilled to hear that you found the magnet perfect and that it was delivered quickly. We really appreciate your support!
Best regards,
FIRST4MAGNETS®
Hi John,
Thank you for your fantastic review! We're delighted to hear that you had a great experience with our magnets, fast delivery, and good communication. Your loyalty is much appreciated and we look forward to serving you again!
Best regards,
FIRST4MAGNETS®
Hi Keith,
Thank you for your amazing review! We're thrilled to hear that you found our product well-packaged and of high quality, and that it exceeded your expectations compared to other purchases. Your feedback means a lot to us!
Best regards,
FIRST4MAGNETS®
Hi Wayne,
Thank you for your wonderful review! We're so glad to hear that you experienced very good customer service and quick delivery.
Best regards,
FIRST4MAGNETS®
Hi Yvonne,
Thank you so much for your review! We're thrilled to hear that you're satisfied with both our product and service. It's wonderful to know that you've chosen us before and plan to order again!
Best regards,
FIRST4MAGNETS®
Hi Michael,
Thank you for your fantastic review! We're delighted to hear that you received your order quickly and that the magnet size was just what you needed. Your feedback is greatly appreciated!
Best regards,
FIRST4MAGNETS®
Hi Christopher,
Thank you for your amazing review! We’re so pleased to know that you received excellent service and fast delivery.
Additionally, if you have any photos or videos of our products in use we would LOVE to see them and share on our socials! Please email any images or videos to sales@magnetexpert.com.
Best regards,
FIRST4MAGNETS®
Hi Jamie,
Thank you for your review! We're thrilled to hear that your order was delivered so quickly and that your wife loved the magnetic bracelet. Your satisfaction means a lot to us, and we appreciate your support!
Best regards,
FIRST4MAGNETS®
Hi John,
Thank you for your wonderful review! We're glad to hear you had a great experience with our service and that the product matched your expectations. Once you're able to fit the magnets to your fridge door, we’d love to hear how it goes!
Best regards,
FIRST4MAGNETS®
Hi Thomas,
Thank you so much for your fantastic review! We're delighted to hear that your ordering experience was simple and that the magnets met your expectations.
We look forward to serving you again in the future!
Best regards,
FIRST4MAGNETS®
Hi Guy,
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service. We are always looking for ways to improve, and would love to know what would make this a 5* experience for yourself?
Please don't hesitate to reach out to us at sales@magnetexpert.com
Best regards,
FIRST4MAGNETS®
“Absolutely top tier customer service. There was a slight problem with my order. I spoke to a lady named Sophie who sorted it out instantly. Very rare these days to find such an honest company. Thank you for your amazing customer service.”
Hi Dave,
Thank you for your kind review! We’re thrilled to hear that Sophie could assist you effectively. Our goal is to provide top-tier customer service, and it’s wonderful to see that reflected in your experience.
We truly appreciate your kind words and look forward to helping you again in the future!
Best regards,
FIRST4MAGNETS®
Hi Chris,
Thank you for your great review! We're thrilled to know you had a positive experience with us.
We look forward to serving you again soon!
Best regards,
FIRST4MAGNETS®
“Christian was very helpful. I am no idea of which magnet was needed and the pull of them
He showed his patience and was able to guide me and understand my needs for a domestic wind turbine.
I will certainly use First4Magnets again for my later versions”
Hi Bryce,
Thank you for taking time to leave us a review it really helps us out! We are so happy you were satisfied with our service and that our magnets are helping with your application.
Additionally, if you have any photos or videos of our magnets in use we would LOVE to see them and share on our website and socials!
Best regards,
FIRST4MAGNETS®
Hi John,
Thank you for your fantastic review! We’re delighted to hear that you enjoyed both our product and service.
Your support means a lot to us, and we look forward to serving you again soon!
Best regards,
FIRST4MAGNETS®
Hi Robyn,
Thank you for your wonderful review! We’re delighted to hear that your order arrived super fast and that you received excellent service.
We appreciate your kind words and look forward to assisting you again in the future!
Best regards,
FIRST4MAGNETS®
Hi there,
Thank you for your amazing review! We’re thrilled to hear that you found our prices unbeatable and the quality to your satisfaction.
We truly appreciate your support and look forward to providing you with great service again soon!
Best regards,
FIRST4MAGNETS®
Hi Steven,
Thank you for your fantastic review! We're so glad to hear that you experienced quick delivery and found our prices reasonable.
We appreciate your support and look forward to serving you again soon!
Best regards,
FIRST4MAGNETS®
Hi Lindsey,
Thank you for your excellent review! We’re thrilled to hear that your delivery was quick and the magnets were exactly what you wanted.
If you have any more needs or questions in the future, don’t hesitate to reach out!
Best regards,
FIRST4MAGNETS®
