Hi Varinder,
Thank you for your lovely review! We're so pleased to hear that you enjoyed our friendly service. Your satisfaction is our top priority!
We can’t wait to assist you again in the future!
Warm regards,
FIRST4MAGNETS®
“Initially I thought they were great because the website looked gret, and they responded to my email asking for advice on what to buy quickly. But, the advice bad, the itmes I bought didn;t do what I needed them to do. When I went back to try to understand what had gone wrong, I gave them the benefit of the doubt and ordered more magnets as advised, but that still didn't hold! Now, after spending £50 my kitchen project still doesn't work and I have a tonne of magnets I can't use. Unable to return to products they suggested I should buy because I've opened them. So unless you know exactly what you need I would avoid.”
Hi Karen,
Thank you for your review and for giving us the opportunity to address your concerns. I'm truly sorry to hear that the magnets didn't meet your expectations and that your kitchen project has been affected.
We strive to provide helpful advice, and it's unfortunate that the suggestions didn't work out for you. Please know that we value your feedback immensely, as it helps us improve our services. Our customer care team will be reaching out to you soon to discuss and rectify, however if you'd like to contact us in the meantime, please feel free at sales@magnetexpert.com or 0800 488 0288.
Warm regards,
FIRST4MAGNETS®
Hi Aleksandra,
Thank you for your wonderful review! We’re thrilled to hear that your order arrived quickly and that you found our magnets to be of good quality.
We can’t wait to have the opportunity to serve you again!
Warm regards,
FIRST4MAGNETS®
Hi Aled,
Thank you for your fantastic review! We’re delighted to hear that you were pleased with our pricing, delivery speed, and communication. Your support means a lot to us!
We look forward to serving you again soon!
Warm regards,
FIRST4MAGNETS®
Hi James,
Thank you for your wonderful review! We’re happy to hear your order arrived on time and met your expectations.
We look forward to serving you again soon!
Best wishes,
FIRST4MAGNETS®
“Ammending my review from 2-stars: "Asking for a review before I've received my parcel", first4magnets reached out to me to resolve the problem as soon as they saw the review - great customer service and it's clear the problem is entirely with RoyalMail (surprise, surprise!).”
Hi there,
Thank you for your feedback. I'm sorry to hear your parcel hasn't arrived yet. We strive to ensure a smooth shopping experience from start to finish and appreciate your patience. It seems to be an issue with Royal Mail as your order was despatched by our warehouse back on the 12th June. Please be assured our customer care team will be in touch with you shortly to resolve this issue.
If you have any questions in the meantime, please don't hesitate to reach out to us.
Kind regards,
FIRST4MAGNETS®
Hi Lee,
Thank you for your excellent review! Your satisfaction means so much to us, and we appreciate your support!
Looking forward to serving you again soon!
Best wishes,
FIRST4MAGNETS®
Hi David,
Thank you so much for your kind review! We’re thrilled to hear that you’ve consistently enjoyed our service and that you recommend us.
We look forward to assisting you again soon!
Best wishes,
FIRST4MAGNETS®
Hi Robert,
Thank you for your fantastic review! We're thrilled to hear that you received your items quickly and that they exceeded your expectations in power despite their small size. Your satisfaction is incredibly important to us!
We appreciate your support and look forward to serving you again in the future!
Warm wishes,
FIRST4MAGNETS®
Hi there,
Thank you for your fantastic review! We're delighted to hear that you experienced good service and quick delivery without any issues. Your satisfaction is our top priority, and we’re thrilled to have met your expectations!
Looking forward to serving you again in the future!
Best wishes,
FIRST4MAGNETS®
Hi there,
Thank you for your glowing review! We're delighted to hear that you found our magnets to be of superior quality and strength compared to others you've tried. It's wonderful to know that they meet your expectations!
We truly appreciate your support and look forward to serving you again in the future.
Warm wishes,
FIRST4MAGNETS®
“Great product! I was looking for tiny magnets to display drawings with: These are small but strong and thus don’t distract from the artwork itself. It might be a good idea to advertise these type of magnets more clearly for gallery use.”
Hi Silke,
Thank you for your wonderful review! We're so glad to hear that our tiny magnets are perfect for displaying your artwork without distraction. Your suggestion about promoting them for gallery use is greatly appreciated and we will certainly take it into consideration.
We value your feedback and hope to assist you again soon!
Warm wishes,
FIRST4MAGNETS®
“Much stronger than magnet door stops previously supplied and so far have worked well in windy conditions, and yes did nip my skin before checking safety instructions.”
Hi Malcolm,
Thank you for your fantastic review! We're thrilled to hear that our magnet door stops have outperformed your expectations, especially in windy conditions. Safety is our top priority, and we appreciate your reminder to always check instructions.
We truly value your feedback and hope to see you again soon!
Warm wishes,
FIRST4MAGNETS®
Hi Inderjit,
Thank you for your fantastic review! We're delighted to hear that you were pleasantly surprised by our safety protection and speedy service.
We truly appreciate your feedback and look forward to serving you again in the future.
Kind regards,
FIRST4MAGNETS®
Hi Peter,
Thank you for your great review! We're delighted to hear that you found our products to be of good quality and that they arrived on time.
We appreciate your support and look forward to serving you again!
Best wishes,
FIRST4MAGNETS®
Hi Mike,
Thank you for your excellent review! We're thrilled to hear that you found our website easy to navigate and appreciated the quick service and value for money we strive to offer.
Your strong recommendation means a lot to us! We look forward to serving you again soon.
Kind regards,
FIRST4MAGNETS®
Hi there,
Thank you for your wonderful review! We're so glad to hear that you found our website simple and clear, and that your products arrived quickly and well packaged.
We can’t wait to have the pleasure of serving you again!
Kind regards,
FIRST4MAGNETS®
Hi Carl,
Thank you for your excellent review! We're thrilled to hear that you experienced fast delivery and that our products lived up to their description.
We can’t wait to serve you again in the future!
Kind regards,
FIRST4MAGNETS®
Hi Paul,
Thank you for your fantastic review! We’re delighted to know you find our magnets to be the strongest and that our service was quick.
We can’t wait to welcome you back soon!
Kind regards,
FIRST4MAGNETS®
Hi Aaron,
Thank you for your amazing review! We're thrilled to hear that you experienced quick delivery and found our products to be of high quality. Your recommendation is truly appreciated!
We look forward to serving you again soon!
Kind regards,
FIRST4MAGNETS®
