“The reason for the 3 stars was the time the delivery took but this was due to the post service and not the company. Possible reason for delay was the Covid 19 situation? Magnet was as expected with good safety advice attached to the product”
“A good product. Magnet on blackboard could be stronger. Would have liked better assistance on returned item as quite pricey to do as individual but they could arrange more effectively and cheaper.”
“Disappointed that I was able to order and pay for my magnets - and then not receive them after paying for next day delivery. And then only after I phoned to ask about order, was I informed that item wasn't in stock. And to compound my pain I stupidly called the number plastered all over their two websites - and never gave it a thought that it was an "0845" number which cost me ?6.49 in call costs to fix their inadequacy in this matter. On a positive note - they were helpful enough to fix their mistakes - at my cost...!!!”
“Well I do like how organized the site is. It was surprisingly I found exactly what I need for an affordable price. But product haven't arrived yet so until it does and meet the expectation I will raise this score review later on.”
“Ordered magnets next day delivery, arrived next day exactly what I wanted very powerful. Downside nothing stuck out to me that they never came with the other washer type part and needed to order separately. Which is not a problem but had to go back on website order them and postage cost me more than the item. If I was given a pointer on website maybe I would of realised.”
“The item arrived as expected, in good condition and stated on the website. Customer service when I contacted them were very helpful. However the product was just not for me. Looked good but it wasn?t what I expected. The magnet was not too strong to hold all the items I expected so I had to return it. Customer service was very helpful though.”
“Good quality magnets, but the last time I ordered from them they sent red magnets instead of white, and wouldn't despatch the correct order until the red ones were returned. The mistake was yours, not mine, and I shouldn't have to wait twice as long to receive my order because of it.”
