FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,338 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,338 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

FireText 5 star review on 27th October 2026

Timothy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firetext is a great platform. It has really help me to send messages to my audience at a relatively cheap price. Great customer service. I will definitely recommend this platform. Thank you!”

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Posted 7 years ago

“Wonderful features and it is very easy to work with firetext.”

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Posted 7 years ago

“Excellent Service”

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Posted 7 years ago

“excellent support and advice”

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Posted 7 years ago

“I have tried a couple of Fire Text's competitors, and have now come back to Fire Text. The customer service from Alex is paramount, and the ease of access to his knowledge and friendly vibes. Time and time again they help me get it done, and that's what SMS is all about - you don't want to get bogged down working out how to do what, you just want to fire out the message to the right people at the right time and Fire Text allows for that and so much more. Very good.”

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Posted 7 years ago

“Easy set up. Great support from the team, especially Lola. We use Firetext for automatic order updates via the email to SMS function works perfectly. Would definitely recommend.”

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Posted 7 years ago

“happy with everything so far. Alex has been great with additional support etc”

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Posted 7 years ago

“Everything about Firetext is great! The customer service is first class and the return on the service they provide is amazing!”

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Posted 7 years ago

“Great all round. Easy and simple to use. Lola is always there for support 👍”

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Posted 7 years ago

“Excellent System”

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Posted 7 years ago

“I have the service really simple to use and the support was really helpful when connecting to the developer API.”

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Posted 7 years ago

“Excellent service and delivered super-fast!”

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Posted 7 years ago

“Contacted online support regarding contacts accidentally unsubscribed. Lola replied very quickly and problem was sorted within 4 hours. Excellent response. Thank you Lola and Fire Text accounts team.”

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Posted 7 years ago

“it's easy to set up, competitive price and great, attentive service from their team to get you up and running. We've just started using it as a business and it works brilliantly, we'll be extending the function to make even more use of it! Ashley Lowdon Dynamo”

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Posted 7 years ago

“Great service!”

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Posted 7 years ago

“Very easy to use and automatically keeps good records of who / when you have messaged people which is really useful.”

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Posted 7 years ago

“Really simple to set up and worked like a dream!”

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Posted 7 years ago

“We have had an incredible experience with FireText over the last few months. We are a small non-for-profit based in Australia and I was initially worried about everything having to be done over email but in working with Lola Cockwell it's been such a smooth process working out all the things that need to be done so we can contact our members most efficiently. I am so grateful for all the help we've received!”

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Posted 7 years ago

“Ive used several platforms to send text messages to my customer. Firetext has the most amazing customer service and is by far the most user friendly”

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Posted 7 years ago

“Customer service was excellent, very clear and informative, and using the account was easy.”

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Posted 7 years ago

FireText is rated 5.0 based on 1,338 reviews