FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,328 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,328 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I visited the websites of a number of email/sms text service providers. Mostly vague with unhelpful or unresponsive support staff. Firetext provided the quickest response to our stated requirement. They understood it immediately and quickly arranged a demonstration of the simplest solution. If we want further messaging services we will check with Fotetext first.”

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Posted 4 years ago

“Would highly recommend - the service is excellent and reasonably priced, and support are quick and eager to help.”

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Posted 4 years ago

“Amazing customer service! You always get a prompt response and great advice. Megan is super supportive and always goes above and beyond. Couldn't recommend them more!”

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Posted 4 years ago

“Great customer service. Quick, friendly and effective.”

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Posted 4 years ago

“We are a company operating in Devon and Cornwall and have used Firetext for over 5 years. We utilise this service to communicate with our field team of 250+ and have always received good customer care and problem free coverage.”

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Posted 4 years ago

“Really impressed with FireText. It has been so easy to use and had a measurable impact on our business. We are looking forward to using FireText more to communicate to our customers. The customer service from Alannah has been incredible. She has guided me throughout the journey and is always on hand to help.”

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Posted 4 years ago

“Great customer service and reliable texting service.”

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Posted 4 years ago

“Great service. :-)”

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Posted 4 years ago

“Alannah is always quick to respond to all of my enquiries and all questions are resolved efficiently and effectively which means there is never an impact on our business.”

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Posted 4 years ago

“Excellent no fuss sms service. Good documentation and easy API integration.”

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Posted 4 years ago

“FireText is a convenient, cost effective tool for me to speak to my customers.”

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Posted 4 years ago

“Very quick, simple and easy to use! Really great application”

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Posted 4 years ago

“We have been a client of firetext for many years now. James was my previous account manager and I was always massively happy with his prompt response and positive manner. Just over a year ago I was introduced to Alannah as our new account manager. I think firetext grow its staff because Alannah has proved to be just as attentive and helpful.”

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Posted 4 years ago

“Superfast service! Great support and assistance from Alannah!”

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Posted 4 years ago

“Simple, easy to use and excellent value! We love FireText! Integrates with Zapier and is brilliant!”

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Posted 4 years ago

“Great service and very straightforward to use.”

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Posted 4 years ago

“Only been using FireText for a few weeks (moved from another provider) but so far everything is first rate. Very pleased with the service and the product.”

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Posted 4 years ago

“Fantastic and efficient system. The UI is great!”

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Posted 4 years ago

“Very easy to set up and friendly, attentive staff that are always on hand.”

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Posted 4 years ago

“A great way to communicate directly with our clients - easy to use and good value for money. We find our clients read texts at a higher rate than emails which is a bonus when sending important information!”

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Posted 4 years ago

FireText is rated 5.0 based on 1,328 reviews