FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,334 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,334 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great easy product to use, support excellent with any query.”

Helpful Report

Posted 5 years ago

“Great service, turned our query round extremely fast and allowed us to send our campaign effectively and on time. Would definitely recommend.”

Helpful Report

Posted 5 years ago

“I always find that Lola is on hand to help and when requested I get a response immediately. The system is easy to use but when you have people like Lola on hand things are made a lot easier. I really appreciate the support she has given me yesterday and I know if and when I need it again she'll be more than willing to help.”

Helpful Report

Posted 5 years ago

“Fab software - links with Zapier and really helped us with conversions. Thanks guys.”

Helpful Report

Posted 5 years ago

“FireText makes sending SMS messages really easy. As a small business owner it is essential the service is easy to use and simple way to stay in touch with our customers. Their support is awesome, personal and really helpful. Quite rare nowadays.”

Helpful Report

Posted 5 years ago

“Excellent service – I was really impressed by the ABCD response from Alannah when I had a tech question to resolve. I particularly appreciate the NHS Digital seal of approval, which has allowed me to use FT on an NHS research trial. I'm delighted and can't recommend it highly enough.”

Helpful Report

Posted 5 years ago

“Firetext is the best way of communicating with your customers. Super easy to use, fast & friendly customer service.”

Helpful Report

Posted 5 years ago

“Easy to use and really beneficial to my company.”

Helpful Report

Posted 5 years ago

“New user of this and finding it really useful. Easy to use and saves so much time. Support really helpful too. Thank you!”

Helpful Report

Posted 5 years ago

“Quick and easy to set up and to use”

Helpful Report

Posted 5 years ago

“Great SMS service, but even better customer service. Combine this with Zapier and you can automate your SMS marketing and distribution efforts so easily. Great company, highly recommmended.”

Helpful Report

Posted 5 years ago

“Love Firetext ! So easy to set up and so user friendly. Have set up all my client reminders and managed to import my contacts in one hit. Lola is super helpful and friendly too, nothing is too much trouble and she checks in with me from time to time to see if I need any help. Will be recommending to all my clients and peers.”

Helpful Report

Posted 5 years ago

“Fantastic service, really easy to set up (and integrate with Zapier) and has made the world of difference to our communication with clients. We have only been using FireText for a couple of weeks and our sales conversions are already significantly higher. For companies not using SMS in their client contact, we would recommend you do it now and definitely use FireText.”

Helpful Report

Posted 5 years ago

“Great service from sign up. Helped me implement the API quickly. Very happy.”

Helpful Report

Posted 5 years ago

“Very pleased with the service & customer support!”

Helpful Report

Posted 5 years ago

“Fire Text takes my business from small and sweet to really professional, established and dam cool!”

Helpful Report

Posted 5 years ago

“Great service, easy to use, fast support when needed.”

Helpful Report

Posted 5 years ago

“Simple to use, great way to improve customer service by contacting customers in a mobile friendly way”

Helpful Report

Posted 5 years ago

“Easy system to use and, very importantly, excellent support!”

Helpful Report

Posted 5 years ago

“Nothing is too much hassle ! Fantastic service ! I know if I have any issues I can make a call and all is explained for me.”

Helpful Report

Posted 5 years ago

FireText is rated 5.0 based on 1,334 reviews