“I sought re-assurance that, as someone who does not possess a smartphone/ is unable to 'use' apps, I could still gain entry if my tickets were of the paper variety (how ridiculous it still seems to me that I have to ask this!). Customer service put my mind at rest in a prompt and friendly manner.”
“Very prompt responses to my enquiries and welcoming staff at the venue. The flamenco event was a masterpiece of dance and was both atmospheric and spiritual. A very enjoyable experience. I’m looking forward to seeing more events from Fever.”
“Charlie was extremly helpful when I asked about ticket upgrades due to travel disruption. They also went as far as to check what would happen if I turned up late without me asking. Really amazing customer service”
“Great support and friendly response from customer services.
This is the second immersive event I have booked with Fever and would strongly recommend their fantastic exhibitions.”
“Just used the online chat to ask a question. Got an immediate response to my questions. Great customer service. Used Fever a few times now and it’s always been very straightforward.”
“Great service Easy to book tickets and great communication. I hade one error when I booked twice for the same event (possibly my own fault) but they sorted it and refunded my over-payment quickly. Not many ticket agents would do that.”
