“Had a question, used the contact us button. Response in a couple of hours. Friendly and professional. Needed additional information and again a swift reply. Accessibility information clearly visible. Great website with a wide choice of events.”
“Ana Cecilia an absolute star I got 3 adult tickets and silly me put the wrong time Ana was right on hand to help me out and unfortunately the voucher wasn't able to be done on the website so I brought 3 more for the right time and Ana refunded the other tickets.
So polite and friendly response for a stress head like me!
Thank you!!”
“Couldn't find my tickets once I'd purchased them, I contacted Fever about it, they replied within the hour and helped me find them, couldn't fault the customer service at all. Would use again for future events.”
“After booking tickets I realised I needed to change the time, I contacted customer service and they answered swiftly and efficiently with all the info I needed to amend my booking.within an hour it was all sorted out. Excellent service from start to finish very impressed with the whole process.”
“Really helpful customer service when I booked the wrong time slot for an event, Beatriz helped me sort the problem right away and get the new tickets confirmed.”
“I sent a question and had a reply within the hour. It was my error but was in no way made to feel foolish. I was also given fool-proof instructions on how to resolve the problem. A massive thank you”