“I sent a question and had a reply within the hour. It was my error but was in no way made to feel foolish. I was also given fool-proof instructions on how to resolve the problem. A massive thank you”
“There was a problem with my payment so I queried customer service. Was genuinely surprised to get a response very quickly. With their help, I identified the problem (more likely my mistake or trouble with the credit card than their app). A very different experience from what I have had with other similar apps recently.”
“Michelle V was very helpful in getting me a refund on the Haunted Tavern which got cancelled last minute, it was a shame both me and my wife were looking forward to it.”
