“Booked tickets for Van Gogh Immersive Experience but we got the location wrong as there was another Van Gogh immersive experience happening at the same time in Dublin . I complained that location wasn’t clear on our tickets and asked for refund or option to change dates . They said later option had been offered which was through their app and I was totally unaware of . Still waiting for them to issue another date ..... not impressed and 2 disappointed kids !”
