Ezee-Fix Reviews

Name: Ezee-Fix
Address: 67 Bigwood Rd Ardmore, 67 Bigwood Rd Ardmore, Derry City and Strabane
Rating: 4.74

4.7 Rating 2,883 Reviews

94 %

of reviewers recommend Ezee-Fix

Company Reviews

Metrics

4.7

Based on 2,883 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Ezee-Fix 5 star review on 10th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a delay on my order, for specific part (control knob) for my Belling Oven, I received item, which attached upside down, due to rear fixing being reversed! I was desperate (since I needed oven) therefore used item, but I was not impressed Ronnie Robertson”

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Posted 4 years ago

“I returned the item but have not yet been refunded”

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Posted 4 years ago

Dear Customer ,after your review , we tried find any correspondence by email reg return request , there is nothing with your order number or name or your email address , can you please contact us and let us know any tracking number or anything which will help us to identify returned packet, usually customers contact us before refund , so we can keep track on returned request to avoid issues like yours . we receiving hundreds packet everyday incl returns , if packet not contain order number or name or invoice number , and also we not aware we should expect return , then we can not identify , also we offering return labels . and finally maybe your item never returned to us . please contact us and give more details reg your return. thank you

Posted 4 years ago

“Emailed Ezee-Fix regarding an item. Never heard back.”

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Posted 4 years ago

“Part was wrong didn’t match description”

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Posted 4 years ago

“Part delivered in good time, but, badly packed and as a result broken!”

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Posted 4 years ago

“I was very impressed with the delivery time. However the item was the wrong size and despite several attempts to make contact to rectify this, I have had no response.”

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Posted 4 years ago

Dear Customer, we never received email from you , i will find your order by name you posted here and will contact you Monday firs thing . sometimes when email is without "topic" then emails are recognised as spam . please send email again with order number in topic . or please wait till Monday morning we will contact you

Posted 4 years ago

“Was told delivery in threes working days on Thursday 12th March. Today Thursday 19th March it hasn’t arrived despite an email last night”

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Posted 5 years ago

Sorry to hear that item was lost in transit. Please always write "topic" on email as spam system will recognise email as Spam. We found your Email in Spam folder after your review. our online chat is available and active ( operated only by real person ), also Facebook messenger is active and Contact form on website . We trying really hard to provide best service to our customers, and we always solving our customers issues

Posted 5 years ago

“Very good very good and very pleased thank you”

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Posted 5 years ago

“Dissatisfied as I purchased base of a Hoover which came with no wheels, this was not detailed on website, therefore part was useless, however customer service was good and refund issued quickly.”

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Posted 5 years ago

“No sign yet!”

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Posted 5 years ago

“I bought a replacement and was very disappointed. It didn't fit the model it said it would.”

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Posted 5 years ago

“I got damage product. I send a email and no answer.”

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Posted 6 years ago

Hi, Thank you for your review and for bringing this to our attention. One of our team will be in contact shortly to resolve the issue. Thanks, Seamus.

Posted 6 years ago

“Wrong part sent out. Having problem trying to return it.”

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Posted 6 years ago

“I placed my order over a week ago and I'm still waiting for delivery or even an email about when my purchase will be delivered.”

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Posted 6 years ago

Hi Muireann, Thank you for bringing this to our attention and sorry for the delay. Having tracked your parcel, I am glad to see that it was signed for yesterday. Apologies again, Seamus.

Posted 6 years ago

Ezee-Fix is rated 4.7 based on 2,883 reviews