Expressrugs.co.uk Reviews

Name: Expressrugs.co.uk
Rating: 4.91

4.9 Rating 364 Reviews

99 %

of reviewers recommend Expressrugs.co.uk

Company Reviews

Metrics

Info

4.9

Based on 364 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Expressrugs.co.uk:

Welcome to Express Rugs, thanks for stopping by. We offer modern rugs in the latest contemporary designs and colours, plain rugs in all shades and textures, trendy kelim and flatweave rugs, as well as cosy shaggy rugs, traditional rugs and children’s rugs. We have rugs for the living room, dining room, bedroom, kitchen etc., so good luck in finding your perfect rug and we do hope you enjoy your shopping experience with us. We are proud of our star rating of 4.9 out of 5 and invite you to check out our wonderful customer reviews.

Visit Website

Phone:

121 516 1824

Email:

sales@expressrugs.co.uk

Write Your review

Tell us how Expressrugs.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Expressrugs.co.uk 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value rug and a speedy delivery.”

Helpful Report

“The price offered by Express Rugs was excellent but I never buy on price alone so read the reviews on the company. The reviews were excellent and I am delighted to say that they lived up to their reviews. I would definitely recommend this company both on price and customer service.”

Helpful Report

“Wonderful service. And the rug is perfect. Thanks so much. Highly recommended”

Helpful Report

“Delighted with rug - looks great and good quality. Excellent customer service - very good communication. Thank you!”

Helpful Report

“Website was very easy to use, found exactly what I wanted at the best price. Had communication throughout regarding delivery which ended up being earlier than first anticipated. Would definitely recommend and use again if I need another rug.”

Helpful Report

“I was fully informed by email of when the item was likely to arrive. I am very pleased with the rug - it was exactly as expected. Very competitively priced too.”

Helpful Report

“Received very good customer service and helpful information when required without hesitation.”

Helpful Report

“Ordered a rug during lockdown, there was a delay due to this which is to be expected, however once delivery was available my rug was with my very promptly, Glad I waited as the rug looks great! Plus I was able to support a small British business.”

Helpful Report

“Beautiful rug and great and fast service!”

Helpful Report

“Excellent service and product, thankyou”

Helpful Report

“Recently placed a rug order with express rugs. Rug arrived promptly with no issues. Would like to thank Dawn for her professionalism and checking stock levels to alleviate my fears regarding availability and delivery! Sadly had to return the rug due to a mistake on my part re: measurements. Even then Dawn very helpfully identified a cost effective courier in order to return. Will definitely use Express rugs again!!”

Helpful Report

“Excellent experience, efficient and friendly. Wonderful to have the human touch these days, with someone who knows the product and cares about the customer. Faultless service throughout. Thank you Dawn.”

Helpful Report

“Although we are in the midst of a pandemic, the rug arrived very quickly. I came well packaged. It is a good quality rug, just a perfect shade of duck egg. The rug has a subtle sheen to it and looks lovely down. I will definitley use this company again for future rug requirements”

Helpful Report

“Amazing rug!!! Quick delivery and amazing quality for price. Get ordering people you will not be disappointed!”

Helpful Report

“I have wool rugs all over the house and I have two cats. Although they sometimes scratch the rugs, it does not make the wool come out. However, big tufts of wool come out whenever my cats scratch. The rug is already ruined and I only put it down yesterday. I am very disappointed in the quality. A good rug quality should not do this.”

Helpful Report

“Very nice of you to telephone regarding delivery delay because of covid 19. Very good quality carpet.”

Helpful Report

“. Problem with Parcel Force not Express Rugs. Carpet not yet received. According to Parcel Force was supposed to be delivered yesterday. Never happened. As far as I can tell no attempt was made to deliver. Somebody was in most of the day and no card was left. Package returned to depot according to tracking inf. My dealings with Express Carpets as been excellent”