Express Highs Reviews

Name: Express Highs
Address: Address 1, Amsterdam, North Holland
Rating: 4.18

4.2 Rating 321 Reviews

79 %

of reviewers recommend Express Highs

About Express Highs:

Express Highs is your trusted shop that sells quality legal highs, research chemicals, c-liquids, CBD, Smoke and Headshop products in Europe. We've been around for a decade and we get it. That's why we stock everything you need!

We regularly send out free samples to new customers, to request a free sample visit our website and scroll down to the Free Samples page.

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Express Highs 1 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Virement de 148 euros envoyer pas reçus mon numéro de commande et il me réponde plus, site plus fiable ne répond pas au e-mail, service après vente nul à chier.. à banir”

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Posted 3 days ago

“Bonjour j'ai passé une commande avant les fêtes et j'ai reçu que un article sur trois et écrit plusieurs relances qui on pat abouti”

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Posted 5 days ago

“I never recieved anything? I recieved a sample but i have not heard anything. I ordered january 13. Thats a month ago.”

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Posted 1 week ago

“express shipping took longer than normal shipping and cost me as much as my order. stuff was good, hipster vape bubblegum WILDLY diffeetn ton pomegranate, would be nice to indicate what direction the effects go”

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Posted 1 week ago

“pellets with no effect. scam.”

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Posted 1 week ago

“Der Kundenservice ist extrem schlecht. Es wird selten bis gar nicht geantwortet. Oftmals werden die Probleme verharmlost. Wenn ich mit express Versand bestelle, werden die Produkte mit normalem Versand versendet, sind oft wochenlang unterwegs. Die Kommunikation zwischen den einzelnen Stationen in der Firma läuft fast gar nicht. DpD ist der absolut schlechteste Lieferservice den man wählen kann... Die Produkte sind echt gut und leider gibt es keine Alternativen. Ich sehe mich deswegen gezwungen immer wieder dort zu bestellen, trotz sehr schlechtem Kundenservice und Lieferservice. Neuerdings kommen die Bestellung aus Tschechien von irgendwelchen Briefkastenadressen angeblich von Tech Connect.Sro. Jedes Mal von einem anderen Standort. Für Reklamationen ist diese Firma nicht offen und mehrere Offene Beträge stehen noch aus. Man muss als Kunde beweisen dass man die Ware nicht erhalten hat und selbst dann ist es schwierig diese oder das Geld zu erhalten. Alles in allem ein sehr schlechter Service aber die Einzige Seite die wirklich qualitative Produkte verkauft, die ihren Preis auch wert sind, wenn es denn reibungslos klappt”

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Posted 1 week ago

“Never received the package, today is 1 month since it was "shipped" and the customer service is non existent”

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Posted 1 week ago

“Bonsoir je suis en colère j'attends toujours ma commande...je vois que vous être pas vraiment sérieux plusieurs commandes on aurait je suis pas vraiment content....je vous souhaite une réaction clientèle rapidement merci cordialement poiraud Wilfried en espérant recevoir la commande”

Express Highs 1 star review on 17th December 2025

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Posted 2 months ago

Hello Wilfried There was a mistake in the tracking number provided, it was missing a 0 at the end of it, the correct tracking number has just been updated in your order history, the parcel for this order is delivered fine. Best regards Express Highs

Posted 2 months ago

“Not good deals”

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Posted 2 months ago

“Be careful when buying! As described in some other reviews, I paid on the same day I placed my order and received a payment confirmation. However, the shipping confirmation was a long time coming. For two weeks, I wrote several emails requesting confirmation of shipment. Only after threatening legal action was the status changed to "shipped" on a SUNDAY. I have been waiting for delivery for three weeks now, without success. Customer service is no longer available. I now believe that the goods were never shipped. It's a shame, as everything used to work smoothly. But now caution seems to be advised! This site is not recommended! Therefore, DO NOT BUY! Update 26-10-25: Still not arrived and the argument of Expresshighs, I would have sent it to PO Box is wrong. 'poste restante' is not similar to PO Box, it is a service provided by national post offices.”

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Posted 3 months ago

Dear Gustav Our customer service is available for any concerns you may have but please note that it seems the delivery issue might be due to the fact that you ordered to the "poste restante" mailbox, we state on our delivery information page that we do not deliver to PO Boxes, but seems your delivery address is still a PO Box. In this case it is possible that we need to wait for your order to arrive back to us, since you've ordered a product with Regular Mail - there is no tracking number and we can not provide any insight for you while the product is on it's way to you. Best regards Express Highs

Posted 3 months ago

“Don't order.They send a package once,and 3x they don't.Avoid.Save your money”

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Posted 4 months ago

“DO NOT BUY FROM THIS STORE. 19 DAYS GONE AND I DON T GET PACKAGE. NO MONEY BACK NO SENDING WHAT I PAY.THIEVES AFTER SPENDING SO MUCH MONEY HERE. After about twenty orders, I have to write my first review, and it's a bad one. I ordered last week on Monday, September 15th, for a total of €120, of which €8.23 was postage. I paid precisely because I want to have a tracking number and know when it was sent and when it would arrive. But it doesn't seem to have been sent because to this day I haven't received the package or the tracking number. I'm waiting for a response to multiple inquiries by email/chat for someone to take pity and write something.Customer service is almost non-existent, you can bark on the moon. I just want a refund or what I ordered. P.S. this is not first time UPDATE 4.10. Still nothing change and nobody answer anymore on mail. Asking for refund my money couple tiimes.19 days nobody sent what i pay.”

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Posted 4 months ago

“Meine Bestellung ist nicht angekommen oder wahrscheinlich nie versendet worden und der Support hilft genau so nicht und übermittelt keine Beweise das die Bestellung versendet wurde oder was das Problem ist das meine Bestellung nie angekommen ist. Wenn die Sendung bei der Post verloren gegangen ist könnte das Unternehmen das herausfinden und so das geld zurück bekommen und mir meine Lieferung erneut zu schicken, machen sie aber nicht. Also ziemlich sicher Betrug. Ich habe vor 2 Monaten bestellt gehabt, nur habe ich den Fehler gemacht und keinen Screenshot von meiner btc Zahlung geschickt. Als ich das selber bemerkte habe ich den Nachweis sofort geschickt, express Highs war das egal und hat mich auch nicht erinnert das zu schicken. Nach fast 1 Monat nachdem ich den Nachweis geschickt hatte war meine Bestellung immer noch nicht versendet. Als ich dem Support geschrieben hatte haben sie sofort den Status der Bestellung auf versendet gestellt, sehr komisch. Als über 22 Tage die Bestellung nach angeblichem Versand immer noch nicht da war, habe ich wieder dem Support geschrieben. Die meinten es wäre versendet und daher nicht ihr Problem. Daraufhin habe ich gebeten mir einen Nachweis zu senden das sie meine Bestellung wirklich verschickt hatten. Sie haben nur ausreden gefunden mehr auch nicht. Die Nummer und Bestätigung habe ich nie bekommen. Obwohl ich über ca. 5 Emails deswegen geschrieben habe um einen nachweiß und die Sendungsnummer zu bekommen. Also einfach nur Betrug und meine 160€ sind einfach weg obwohl in Österreich der Händler dafür zuständig ist das die Bestellung an kommt und nach zu forschen woran es gelegen hat das sie nicht angekommen ist. Daher werde ich mit meinem Anwalt reden was man dagegen unternehmen kann, denn Betrügen lasse ich mich sicher nicht. Ich habe vor 2 Jahren 1 mal bei der Firma bestellt und alles hat funktioniert aber anscheinend sind sie nicht mehr so ehrlich wie früher....”

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Posted 5 months ago

“Meine kräuter waren offen und im Paket verteilt und mein Liquid war ein anderes als in der Artikelbeschreibung. Ich habe weder die Kräuter noch das liquid ersetzt bekommen. Einmal bestellt,nie wieder!”

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Posted 5 months ago

“service client zéro pointé complètement pourri à éviter à tout prix”

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Posted 6 months ago

“You stoled my money no order received I want my money back you are very bad site you have a pirate who is stilling people money!”

Express Highs 1 star review on 22nd June 2025

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Posted 7 months ago

Good afternoon Andrea We've checked and would like to ask you to respond to the customer service, they have sent numerous e-mails to ask you for the proof of payment, but you do not respond to them, please check and let us know if perhaps you have an e-mail deliverability issue then you can also contact us via live chat on our website. Customer support will fix whatever issue there is with your payment for you. At this time we do not understand which payment this is in reference to, and assume that you may have paid on a scam website since you mention "pirate" website, there is actually a warning about this on our website here: https://www.expresshighs.com/en/fraud-alert You have to make sure you are on ExpressHighs.COM domain when you are making a purchase. There are scam websites that get similar domain names to trick people who made a typo when entering the website address. If this was the case please do respond to our customer support. Best regards Express Highs

Posted 7 months ago

“Bad always”

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Posted 8 months ago

Good afternoon Steven We're sorry you had an unpleasant experience with us, we looked through our support messages and have checked your order, we do not have any contact from you and the parcel was delivered on time, could you help us understand what was wrong please? Best regards Express Highs

Posted 8 months ago

“Scammers. Stay away. They send you other products than the products that you ordered They charge you Express delivery and it takes 16 days in Europe.”

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Posted 9 months ago

Good afternoon Nikos We sincerely apologize for your unpleasant experience with our service. I have checked and in fact it was not possible to send an Express shipment from us to Central Macedonia, this is why the order was sent with standard DHL parcel and took 9 days to reach you, so the express shipping cost will be refunded to you immediately. As for the wrong product sent, it is possible that we made a mistake, I see only one product on your order, the SUICIDE SQUAD - BREAKING BAD 10ml, if you could please e-mail us to let us know what product you received instead - we will correct this for you at no extra cost. Best regards Express Highs

Posted 9 months ago

“I still didn't get my package,nearly 2 weeks since it was shipped. 771543393004”

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Posted 1 year ago

Hi Sinead We've checked your order and it appears there has been an error, you've got a Fedex tracking number when you should have a DPD tracking number instead. A DPD tracking number will be sent to you by our customer support ASAP, apologies for the inconvenience caused. Best regards Express Highs

Posted 1 year ago

“Order 70902 from December 19? Has not arrived? Order 70871 arrived in 3 days,.! Order number 710205 mm2a1 has not yet arrived! The free samples arrived in 3 days? Could you please teii me why normally luftpost takes more then two weeks and does not arrive at all.? I like your products and would often place orders, but that seems to be a big risk, as the sending does not arrive. You write, it can take time, how long?? Is it possible the these sendings nicht durch the Zoll kommen und how often do diese sendings get lost. Is there no guarantee that orders will be delivered. I have spent over€100 and have received one free samples and one order from LDPHP, which was very good. Please advise, sending from Portugal kommt nicht an, Holland does not seem to be a problem. Please reply with some good news, as I like your website. Mfg Chris Browne”

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Posted 1 year ago

Hi Chris The order numbers seem to be incorrect, can you clarify which one arrived successfully please? We've found only the order that you left the review for, number 70292 and it's for the RC products. For Germany, Norway, Finland, Austria and Denmark - shipping for Research Chemicals shop products is only possible with unregistered airmail(due to the nature of the products and restrictions from courier companies) , in this case it is not possible for us to verify if the package has been delivered so we can not accept claims. This information is available on our website under these product groups. We do, however, guarantee delivery of any other products from our store, be it from the Legal Highs Shop, CBD or Headshop products. It is only RC products, and only to the mentioned countries that can not be sent with tracked options. Best regards Express Highs

Posted 1 year ago

Express Highs is rated 4.2 based on 321 reviews