Express Highs have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
You do a good Job. Thiss stuff has super quality for the price. It could be even cheaper with 2,50 Euro. But tracking options would be great, so you can always see where the Letter is.
Bye bye
Keep it up.
”
- Christian
“
2 orders placed, 1 order missing. That's a 50% rate, so not very happy. Got a refund, that tells me they're legit, but still. You'll need to deal with better shipping companies, especially for the price charged for express shipping. May give it another try, but not too soon anyway.
”
- Alex K
“
Their mdmphp is quality and decent price with DHL delivery - have not tried other products yet, but definitely going to
”
- Emily Z
“
Quality good, delivery time good, unfortunately one product was missing from the last order.
After my complaint, I received a tracking link for a different country of destination.
Silence after that.
Otherwise it would actually have been enough for 5 stars.
”
- Volker
“
Fast Delivery and also fast and nice support.
”
- Anonymous
“
Excellent site!
A customer for several years, with quite a few orders placed, I've never been disappointed with the site.
The products are top-notch, the prices reasonable, and delivery takes 4-5 days (I order on Sunday for delivery on Friday/Saturday).
In short, it's perfect, keep it up!
”
- Ludovic
“
I placed the order, at the time of ordering the product was available, then they contacted me to tell me it was out of stock and they did not refund me.
”
- Cosimo
“
2 orders placed, 1 order missing. That's a 50% rate, so not very happy. Got a refund, that tells me they're legit, but still. You'll need to deal with better shipping companies, especially for the price charged for express shipping. May give it another try, but not too soon anyway.
”
- Alex K
“
Good products, and good service, all orders are treated quickly.
I recommend
”
- Anonymous
“
Diversité des produits et bon service client !
”
- Anonyme
“
I have been buying herbal incense products from Express Highs for around 7 years now and have always been pleased by the quality of the product and (usually) very prompt shipping. On the few occasions I have had queries I have found the customer service to team to be very helpful and polite.
”
- Jason
