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Everything Branded Reviews

4.8 Rating 6,819 Reviews

97 %

of reviewers recommend Everything Branded

Company Reviews

4.8

Based on 6,819 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Everything Branded:

Everythingbranded.co.uk

Specialise in bespoke and overprinted promotional products for businesses around the world. Brands that we work with include household names such as Samsung, the NHS, ITV, Tetley, BAE Systems, Gala and Lufthansa - just to name a few!

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Everything Branded 5 star review on 24th November 2023

Everything Branded 5 star review on 2nd August 2023

Everything Branded 5 star review on 20th July 2023

Everything Branded 5 star review on 11th July 2023

Everything Branded 5 star review on 15th June 2023

Everything Branded 5 star review on 30th May 2023

Everything Branded 5 star review on 30th May 2023

215

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aaliyah saved the order. If it had not been for her excellent service in getting my order right (eventually) I would have pulled out. Competitively priced the balloon printers let the company down but we got there in the end.”

Posted 1 year ago

Hi, we would like to apologise for any inconveniences caused within the order process. We appreciate the honest feedback and we would like to display a better support system for the next time you pay Everything Branded a visit.

Posted 1 year ago

“Service was agreeable. Could be slightly quicker in sending back revised quotes.”

Posted 4 years ago

“Really bad experience with 1st order. Complained and received 10% refund against next order. Was the looked after by Vishal Govind, who was superb. Thorough, quick and reliable. Would only return if he helped me again!”

Posted 4 years ago

Hi there, thank you for your review. We are sorry to hear that your first experience with us didn't satisfy your expectations. However, we are pleased to hear that your Account Manager Vishal was able to resolve any issues and made your second experience with us good. Thank you and we hope to welcome you back in the near future :).

Posted 4 years ago

“Hitash was extremely helpful today in the speed of follow up and manner on the phone. Thank you for great customer service!”

Posted 4 years ago

Hi there, thank you for your review. We are pleased to hear that Hitesh was helpful throughout your process. Thank you and we hope to see you again soon :).

Posted 4 years ago

“Jasmin was great and very helpful when processing the order. Unfortunately the order did not arrive when needed on the Friday but Jasmin promptly arranged for the earliest delivery on the Monday morning.”

Posted 4 years ago

“Reasonably happy with the product and price point. Only problem is that the way the artwork was presented. As a first time buyer it was not pointed out to me how directional the text on the pen barrel would be. As consequence the company name on one side is not congruent with the phone number on the other.”

Posted 4 years ago

“Another Great service provided by Samuel with my order, and some good sound input on getting the best presentation for my promotional package. Trade Container Services Limited will be not only using Everything Branded, but will also recommend the company and Samuel as the main point of contact. Thank you and weldone”

Posted 4 years ago

“Callum Burton picked up my enquiry and dealt with it in a quick and professional manner. However, my product was much more expensive that advertised on the website which was disappointing (and ate away at pretty much all our profit).”

Posted 5 years ago

“Ordered some branded coffee mugs at the end of May and did not receive the goods nor heard from Everything Branded by the end of July. Needless to say, the post sale services are poor!! I called to chase. The mugs finally arrived however with near 20% of the order were damaged/broken during the transportation. Another three weeks gone by, the replacement of the broken mugs have been delivered. It has taken 3 months from placing an order to receiving the goods! The only reason I am giving it a 3-star is because the sales lady, Mollianne Coltman has made good effort to resolve the issues after my complaint.”

Posted 5 years ago

“I ordered some mugs, Everything Branded were efficient. I would use them again, but they need to update their systems to make sure that they have the correct contact details, as my order had a previous employee on their tab, after she had left over a year ago, and Everything Branded had my contact details but were not put on the order. Fortunately our staff knew that the order was for me.”

Posted 5 years ago

Hello Jackie, I'm pleased to hear that your promotional mugs arrived on time and in good condition, that's what we like to hear. Thanks for your review.

Posted 5 years ago

“The final product was good but it was nail biting wondering if the package was going to turn up on time. We had to keep nudging Emma via the website as she rarely responded to emails and wouldn't call back when we left messages. When the products didn't turn up on time, we emailed to chase them but got no response. They finally turned up later than forecast but just in time for our exhibition. Phew. Not sure if we would use Everything Branded again or if we did we would order our stuff several months early to be on the safe side!”

Posted 5 years ago

Hello, It's great to hear that Emma provided great customer service, that's what we like to hear. I'm delighted to hear that your promotional products arrived on time before your events, that's excellent news, thanks for your review.

Posted 5 years ago

“Good service, Billy was good, ensured there was follow up. Payment problems on the Everything Branded online payment portal but the accounts team were happy to open an account to ensure the products were manufactured on time. Delivery was good, product worked and was fit for purpose.”

Posted 5 years ago

Thanks for the review! We're delighted to hear you were pleased with the service provided by Billy, we'll pass on your kind comments and we hope to hear from you again.

Posted 5 years ago

“Happy enough. There was a misunderstanding on my part with the size of the bag as I thought the print size was the actual size of the bag. There was very little movement on price when I reordered a smaller bag.”

Posted 5 years ago

“The first batch of stationary was below the desired quality but they were extremely quick to organise free collection and the replacement stationary was sent swiftly and to a much higher quality. Excellent customer service throughout from Louis Allen, which is pretty key when you're initially unhappy with the first order.”

Posted 5 years ago

“The products were very good however the artwork on the goods were not large enough to read which was a little disappointing.”

Posted 6 years ago

Hi Anum, we are delighted to hear that the products were good, however we are sorry about the artwork not being large enough to see. We hope to see you again in the future and will make sure the text will be large enough next time. Thank you for the feedback!

Posted 5 years ago

“Nice personal contact”

Posted 6 years ago

Thank you for the feedback, we hope to earn those extra two stars in the future.

Posted 6 years ago

“Excellent customer service from Jiten and all the team but poor product.”

Posted 6 years ago

“The service was great, very helpful and efficient. The main issue was that when the goods arrived, many of the sports water bottles that we ordered had been printed incorrectly, missing a letter off the strap line of our logo and had numerous scratches in the paintwork. This issue was only found on the sports waterbottles, and that was disappointing. The other goods we ordered were fine, and went down a treat.”

Posted 6 years ago

Thank you for leaving a review and we're pleased that the majority of the products were good and went down well. It's also good to hear that you were happy with the service you received. Unfortunately the bottles were damaged in transit and these were replaced straight away for you. Thank you for your order.

Posted 6 years ago

“You initially got the order wrong and did not undertake the artwork requested; I had to remind you. Bad mark. The badges have arrived one day earlier than stated. Good mark. I will recommend you, and may use you again, but only just.”

Posted 6 years ago

Hi, thank you for taking the time to leave a review. We would like to clarify that at no point did we get your order wrong. There was an amendment we had to make to your initial artwork, which was corrected within the hour. As you said, this didn’t delay your order as the products were delivered a day early. Thank you for your order and we hope to hear from you again.

Posted 6 years ago

“The staff were very friendly and helpful, they were willing to visit us to discuss and show us some samples. When we received our order of branded memorabilia mugs, the print was wrong but they quickly collected them and reprinted within a week. We got them back before the day of the event and they went down really well with guests and employees. The print is a really good quality, not cheap and easy to scratch off like some. Our current supplier was unable to meet our requirements and Everything branded did really well at meeting them. The price is almost half of what some large printing companies are and from experience the quality is better. You also get more options with designs and layout opposed to other printing companies we've used.”

Posted 7 years ago

Hi Demi, thanks for leaving a detailed review. We glad you were pleased with our service despite the initial misprinting.

Posted 7 years ago

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Everything Branded is rated 4.8 based on 6,819 reviews