Everything Branded Reviews

Name: Everything Branded
Address: Floor 1 & 2Peat House1 Waterloo Way, Leicester
Rating: 4.83

4.8 Rating 7,078 Reviews

97 %

of reviewers recommend Everything Branded

Company Reviews

Metrics

Info

4.8

Based on 7,078 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Everything Branded:

Everythingbranded.co.uk

Specialise in bespoke and overprinted promotional products for businesses around the world. Brands that we work with include household names such as Samsung, the NHS, ITV, Tetley, BAE Systems, Gala and Lufthansa - just to name a few!

Visit Website

Write Your review

Tell us how Everything Branded made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Everything Branded 5 star review on 30th October 2024

Everything Branded 5 star review on 23rd October 2024

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Funds Recovered, Worries Gone — Thank You Alpha!””

Helpful Report

Posted 5 days ago

“If I could give zero stars, I would. This has genuinely been one of the worst experiences I’ve had with any company. The account managers appear to have little interest in providing a quality service, attention to detail is severely lacking, and overall customer care is extremely poor. I’ve raised multiple issues throughout the process, yet nothing has changed — which speaks volumes about their internal standards and attitude towards clients. Some of the key issues I’ve faced include: Major discrepancies between proof versions: The final proof sent for approval was completely different from the one I had originally signed off. Unauthorised changes to branding: Our company logos and artwork were altered without explanation or approval. Repeated quoting errors: I requested quotes for embroidered polos (two positions) and was instead sent a quote for printed polos. After flagging this, the revised quote still came back incorrect.. one position embroidered, one printed. Lack of product detail: The order form didn’t include any breakdown of sizes or men's/women's polo options. I had to chase this several times, especially important given that we’ve previously received incorrect items. Incorrect product specifications: I requested quotes for A5 notebooks. I was quoted and invoiced for A5, but the final invoice showed A6. After raising this, the price was increased rather than corrected, and no apology was offered. The final straw was receiving a final proof that, once again, differed significantly from what I had approved, including changes to our branding. I informed the account manager that I wouldn’t be proceeding, as I had completely lost confidence in their ability to get the order right. I was about to go on leave for three weeks to get married and needed reassurance that the order would be accurate, something this company had repeatedly failed to provide. I was later contacted by the customer care team asking why I was dissatisfied. I explained the situation clearly and requested a refund, as I had already given the company several opportunities to put things right — all of which had been wasted. Since then, I have been completely ignored. I’ve sent two follow-up emails, but have received no response and no refund. This entire experience has been frustrating, disappointing, and frankly unacceptable. I would strongly advise others to avoid using this company.”

Helpful Report

Posted 6 days ago

“Ordered on the 10th as a sample no logo, so you would've thought delivery would be quick especially as I paid £15. 9 days later and 3 emails with no reply! If anyone reads this before you order you're in luck, don't order you won't get anything.”

Helpful Report

Posted 3 weeks ago

“Shrina was exceptional throughout the whole process from initial quoted to receiving our order”

Helpful Report

Posted 4 weeks ago

“Shrina was amazing – she understood exactly what I needed, kept me updated at every step. Highly recommend and will be ordering again!”

Helpful Report

Posted 1 month ago

“I had a lovely experience using Everything branded. Good service, good product. Renoza Ferrer, our account manager was phenomenal in dealing with the order ensuring everything was as requested and the delivery was on time. I loved the final product. I will be using them over and over again. Thank you.”

Helpful Report

Posted 1 month ago

“The Bandanas are listed on the website as 22” x 22” x 29”, which means INCHES. The bandanas provided were tiny and not even close to that size. The website lists them as BIG DOGGY BANDANAS- they barely can be tied around my 4.5 lb chihuahua. The photo on the website also shows a big dog. It’s total misrepresentation of what we received. Follow up for a replacement item or a refund has been met with GHOSTING. DO NOT TRUST THIS SELLER!”

Helpful Report

Posted 1 month ago

“We have worked with Jay for the past 3 years. They are so helpful and friendly and a real pleasure to work with. We’ve had new designs and tight turn arounds and Jay’s professionalism and customer service has been impeccable. What a star! Thank you ☺️”

Helpful Report

Posted 1 month ago

“Shrina has been super helpful throughout the whole process at with our merch for eye masks - she has been sure all the details are corrected and provided me the best quote for high quality. I will be reaching out again in the future. :)”

Helpful Report

Posted 2 months ago

“I've just completed a second order with Everything Branded and would definitely recommend. I dealt with Jay Serrano who answered queries quickly and was very helpful. Both orders have been good quality and were delivered quickly.”

Helpful Report

Posted 2 months ago

“Jay Serrano at Everything Branded got back to us in a timely and kind manner. The orderring process went smoothly based on the stored proofs they had under our business account. The order arrived as promissed. The usual high quality and the correct item numbers were a given. Will use their services again.”

Helpful Report

Posted 2 months ago

“I am very pleased with Esteen service. i shall be ordering more from her. well done. she went above and beyond”

Helpful Report

Posted 2 months ago

“From the first conversation to the delivery Esteen was brilliant and really helpful.”

Helpful Report

Posted 2 months ago

“Jay S was fantastic through the whole process of ordering 10,000 bottle opener keyrings. Quick responses, friendly attitude and very reliable. I was super impressed and will definitely be going through EverythingBranded again because of him. Please pass on my thanks!”

Helpful Report

Posted 2 months ago

“Daniel O was super helpful and responsive to help us get our order. This was quite useful as timing was important on our side. Thank you Daniel!”

Helpful Report

Posted 3 months ago

“Great promo items supplied by Everything Branded. Jay S made the whole ordering and deign process easy, and kept me up-to-date on delivery times. Will definitely use again. Thank you”

Helpful Report

Posted 3 months ago

“Fast and efficient service, Triesha Meon was super helpful and we were well informed every step of the way!”

Helpful Report

Posted 3 months ago

“I have used Everything Branded to supply sunglasses for our school colour run for the last 2 years. Treisha has dealt with the orders and always been really quick with responding and sorting everything out with the order. The payment and proofing processes are swift and efficient and the glasses have always arrived within plenty time of the event and look brilliant! Thanks Everything Branded!”

Helpful Report

Posted 3 months ago

“I had the pleasure of working with Patrick on this project, and as a returning customer (2nd order with EB) it did not disappoint. I already approached them with a tight turn around and they were able to make it happen. Thanks again!!”

Helpful Report

Posted 3 months ago

“I worked with Patrick and he was great from start to finish. We got our order very quickly and it was a big order.”

Helpful Report

Posted 3 months ago

Everything Branded is rated 4.8 based on 7,078 reviews