Everything Branded Reviews

Name: Everything Branded
Address: Floor 1 & 2Peat House1 Waterloo Way, Leicester
Rating: 4.83

4.8 Rating 7,109 Reviews

97 %

of reviewers recommend Everything Branded

Company Reviews

Metrics

Info

4.8

Based on 7,109 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Everything Branded:

Everythingbranded.co.uk

Specialise in bespoke and overprinted promotional products for businesses around the world. Brands that we work with include household names such as Samsung, the NHS, ITV, Tetley, BAE Systems, Gala and Lufthansa - just to name a few!

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Everything Branded 5 star review on 30th October 2024

Everything Branded 5 star review on 23rd October 2024

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hitash was extremely helpful today in the speed of follow up and manner on the phone. Thank you for great customer service!”

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Posted 6 years ago

Hi there, thank you for your review. We are pleased to hear that Hitesh was helpful throughout your process. Thank you and we hope to see you again soon :).

Posted 6 years ago

“Great customer service from Ben Jones!”

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Posted 6 years ago

Hi Tom, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Ben, who was helpful throughout. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Carlos was very helpful even with my constant chopping and changing of products and designs. We're very happy with the final products.”

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Posted 6 years ago

Hi there, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Carlos, who was helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Poor service.....Unable to properly provide me with they needed from a design perspective and then when asked for a refund - Note that no goods had been sent for production - Telling me I have wait 30-days for my £412.20 refund! Spoke to their accounts department and got fobbed off about they are experiencing a back log and basically I will have to wait. I paid proforma invoice asap but I have to wait 30-days for my money to come back?? Not a good way to do business. There is no mention of 30-days wait for receiving back for funds "pre-job" completion....In fact here is an excerpt of their T's and C's refunds policy here: "Receiving your refund All refunds will be made within 30 days of EverythingBranded.co.uk receiving and checking the returned goods. If the products are deemed damaged and/or unsaleable then the goods will be returned and no refund given" No mention of 30-days delay applying to refunding monies "pre-job completion". To top it all off, my request for payment was escalated as I needed the funds back onto my credit card on Monday 5th January to avoid late payment charges. Lo and behold no monies has been refunded and I have been levied a £12.50 late payment charge + probably a note on my credit file. I am beyond fuming and right now I just want my £412.20 back + £12.50 late credit card penalty charge so grand total of £424.70. Avoid! Tony”

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Posted 6 years ago

“Scott P was so quick dealing with my request, he really helped me deliver to a tight turnaround and was really informative throughout the process. Thanks Scott”

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Posted 6 years ago

Hi Charlotte, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Scott, who was able to ensure your goods were delivered on time despite the short turn around. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Excellent customer service from Steve Lenton-Worthy - clear, concise communication and hassle-free, thank you.”

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Posted 6 years ago

Hi there, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Steve, who made your experience with us pleasant. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“good product and helpful staff especially Jordan Singh who was very helpful”

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Posted 6 years ago

Hi there, thank you for your review. We are thrilled to hear that you have received great customer service from Jordan, who was helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Thanks Scott for the great service, very happy!”

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Posted 6 years ago

Hi Richard, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Scott, who was helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“I was very happy with the service I received from everything branded”

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Posted 6 years ago

Hi Stuart, thank you for your review. We are thrilled to hear that you have received great service throughout your experience with us. Thank you and we hope to see you again soon :).

Posted 6 years ago

“If we could rate them NUL POINTS, we would! Not only did we not receive our order which we were assured by Dan Biggins, would be delivered by our 25th anniversary deadline 6th December, it is now a month on and we have not yet received a refund! Our advice - GO ELSEWHERE!”

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Posted 6 years ago

“Great customer service from Jordan Singh. Extremely accommodating and friendly. Highly recommend!”

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Posted 6 years ago

Hi Sarah, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Jordan, who was helpful and friendly throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“I dealt with Callum Burton in Everything branded and the service was excellent. Quick response time and very helpful throughout.”

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Posted 6 years ago

Hi Richard, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Callum, who was responsive and helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Fantastic customer service for Alex Brune. Nothing was too much trouble & the quality of the products is fantastic. We will be ordering from you again in the future.”

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Posted 6 years ago

Hi there, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Alex, who was helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Despite a very rocky start with our order, Jake was brilliant in sorting all of it out. He is super efficient, customer friendly and gets "the job done". If you have any needs, Jake is the one to deal with.”

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Posted 6 years ago

Hi there, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Jake, who was efficient and helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Amy was a real big help I. Sorting out our order for pin badges thank you for all your help and we can’t wait to see the final product”

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Posted 6 years ago

Hi there, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Amy, who was helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Great efficient service with fast turnaround of a quality product!”

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Posted 6 years ago

Hi Mel, thank you for your 5-star review. We are thrilled to hear that you have received great service throughout your process with us, which was efficient and fast. Thank you and we hope to see you again soon :).

Posted 6 years ago

“Great service from the get go. I cannot fault the dedication and the high level of customer service offered. Vishal was amazing and was on the ball. Given my tight turnaround time, he delivered exactly what I visualised for my promotional balloons, and even called on the night of the event to see if everything was satisfactory. I highly recommend using Everything Branded and will most definitely use their services again.”

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Posted 6 years ago

Hi there, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Vishal, who was helpful throughout your experience with us. Thank you and we look forward to seeing you again in the near future :).

Posted 6 years ago

“Quick, efficient service from Jai. Very happy with branding on product and the range on offer. The products help to raise the profile of our Charity.”

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Posted 6 years ago

Hi Richard, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Jai, who was efficient and helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Really great experience with your rep Alex Brune, I ordered a quantity of stainless steel water bottles and he expertly guided me through the process to make sure I got the most value for money. Left very satisfied!”

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Posted 6 years ago

Hi James, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Alex, who was helpful throughout the process. Thank you and we look forward to seeing you again in the near future :).

Posted 6 years ago

“My goods arrived in plenty of time. Competitively prices and good service. Harry made the whole process easy.”

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Posted 6 years ago

Hi there, thank you for your lovely review. We are thrilled to hear that you have received great customer service from Harry, who was helpful throughout your process with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

Everything Branded is rated 4.8 based on 7,109 reviews