Everything Branded Reviews

Name: Everything Branded
Address: Floor 1 & 2Peat House1 Waterloo Way, Leicester
Rating: 4.83

4.8 Rating 7,109 Reviews

97 %

of reviewers recommend Everything Branded

Company Reviews

Metrics

Info

4.8

Based on 7,109 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Everything Branded:

Everythingbranded.co.uk

Specialise in bespoke and overprinted promotional products for businesses around the world. Brands that we work with include household names such as Samsung, the NHS, ITV, Tetley, BAE Systems, Gala and Lufthansa - just to name a few!

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Everything Branded 5 star review on 30th October 2024

Everything Branded 5 star review on 23rd October 2024

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and responsive handling by Ben Jones when we needed some branded mugs at short notice.”

Everything Branded 5 star review on 17th December 2019

Helpful Report

Posted 6 years ago

Hi there, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Ben, who was prompt and helpful throughout your experience with us. Thank you and we look forward to seeing you again :).

Posted 6 years ago

“Ben Jones really helped and made the process really easy x”

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Posted 6 years ago

Hi Emma, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Ben, who was prompt and helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Ben Jones, this time of year is always busy for us with customers looking to give away branded products in Christmas hampers, with our busy schedule it is always good to know Ben Jones and his team can help take the pressure off with great quality and good service which to us is worth every penny Always eager to help and gets the Job Done”

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Posted 6 years ago

Hi there, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Ben, who was prompt and helpful throughout your experience with us. We are so pleased that you enjoyed your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“VERY HAPPY GOOD SERVICE QUICK DELIVERY TIME”

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Posted 6 years ago

Hi there, thank you for your 5-star review. We are thrilled to hear that you have received great customer service throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Fab service from Everthing Branded as always. New mugs were ordered, proofed and delivered swiftly. Great service from our account manager Ben Jones, he kept us up to date along the whole process.”

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Posted 6 years ago

Hi Linda, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Ben, who was prompt and helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Great service by Ben Jones.”

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Posted 6 years ago

Hi there, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Ben Jones. Thank you and we hope to see you again soon :).

Posted 6 years ago

“We have used Everything Branded a couple of times now and on each occasion have found them most helpful, going out of their way to make sure orders were met in realistic timeframes. Nothing is too much trouble. Samuel Wainwright has been our main contact - would happily recommend.”

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Posted 6 years ago

Hi there, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Samuel, who was helpful and efficient throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Everything about Everything Branded is great! Prices, lead times and communication are all spot on. Steve Lenton-Worthy is our account manager and he makes everything so simple and easy. Blows the competitors out the water!”

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Posted 6 years ago

Hi Sam, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Steve, who made your experience with us simple and easy. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Dreadful experience with this company. We placed an initial order on the basis of something shown on the website and a visual sent to us. After we had paid we were then asked about colour options. We said as was shown on the images online and on the visual we were sent before ordering. We were told that was not possible. So, I requested a full refund....we had NEVER approved a production proof as it was not what we wanted. We had been effectively 'missold to' as what we were shown and what was on the website was not possible as an option. I asked for a refund...a few days later we were then offered an alternative....this looked ok so we kept the 'order' in place. After a while we were told this couldn't meet the delivery deadline we needed so again I cancelled the order (after going backwards and forwards via email for ages). This company then had the audacity to tell us they would refund us MINUS a cancellation fee of £49.50!! The payment was made on a card and should be easy to refund. We received no goods whatsoever so why do we have to pay a refund fee (for someone to credit a card back?!). Anyway, after all the stress of this we decided to just go with it. We were told it would take 60 days to get our money back...yes, 60 days. After which we are still waiting and chasing and have still not been refunded!!! Disgraceful. We are a non-profit organisation and this has caused all of us a lot of distress as we have to be careful where we spend and on what. I will add that the person I dealt with was always polite (even though there had been statements made that were contrary to the emails we have). That said, we are now considering taking this up with legal as there have been too many failings in this whole process that show poor management at best and dubious/questionable business practices at worst. I cannot even comment on the quality of printing or the goods as we never had any, but based on the dreadful experience we have had we would not work with this company ever again.”

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Posted 6 years ago

“We ordered branded tote bags from Everything Branded. They look amazing, arrived quickly and on time and the customer service we received from Dan was excellent! Wouldn't hesitate to reorder.”

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Posted 6 years ago

Hi Kat, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Dan, who was prompt and helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Steve went above and beyond to source us some bottles after we thought these were out of stock, thank you!”

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Posted 6 years ago

Hi Grace, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Steve, who went above and beyond throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Jai provided a professional service and the turnaround time from order to delivery was very quick.”

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Posted 6 years ago

Hi there, thank you for your review. We are pleased to hear that you have received great customer service from Jai, who was professional throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Ryan Westley was amazing during my order process, he was professional and efficient and got my goods to me in record time! Would definitely recommend Everything Branded. Thank you Ryan!”

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Posted 6 years ago

Hi Sam, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Ryan, who was professional and efficient throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“I always receive friendly, speedy service from Jai!”

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Posted 6 years ago

Hi Chloe, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Jai, who was friendly and speedy throughout the process. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Anthony Obizulike was very help and service was quick all questions answered within minutes of being asked them. Products are just what we wanted will use them again when we need more key loops and lanyard.”

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Posted 6 years ago

Hi Steve, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Anthony, who was helpful and quick throughout your experience with us. We are also pleased to hear that you were happy with your new promotional key loops and lanyards. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Steve Lenton-Worthy was brilliant. Went through the process and ensured our branded pens were delivered exactly as required. So pleased with our order.”

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Posted 6 years ago

Hi Martin, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Steve, who was helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Very happy with the lanyards supplied at a very competitive price! Will be re-ordering soon.”

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Posted 6 years ago

Hi Lynda, thank you for your 5-star review. We are thrilled to hear that you have received great service throughout your experience with us. We are also pleased to hear that you were satisfied with your new promotional lanyards. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Hitesh and all the team at Everything Branded were a great help and pushed through our order in s speedy fashion and we were delighted with the final results too! :)”

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Posted 6 years ago

Hi Graham, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Hitesh, who was helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Really good experience. I made numerous enquiries with other suppliers but Aliyah was the only one that offered to help. She followed up the enquiry and did what she said she'd do.”

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Posted 6 years ago

Hi Neil, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Aliyah, who was helpful throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

“Charlotte was brilliant, went above and beyond to help me out.”

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Posted 6 years ago

Hi Chloe, thank you for your 5-star review. We are thrilled to hear that you have received great customer service from Charlotte, who went above and beyond throughout your experience with us. Thank you and we look forward to seeing you again soon :).

Posted 6 years ago

Everything Branded is rated 4.8 based on 7,109 reviews