Eureka Reviews

Name: Eureka
Address: Eureka Physiocare Ltd, Hafren House, 5 St Giles Business Park, Pool Road, Newtown, Powys, SY16 3AJ, Newtown, Powys
Rating: 4.85

4.9 Rating 577 Reviews

97 %

of reviewers recommend Eureka

4.9

Based on 577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eureka:

Eureka is a fast-growing, vibrant business with a mission to make patient pathway even more rewarding! Working with clinics throughout the UK, Eureka has a range of carefully-selected, top-quality products which reduce your costs and improve treatment outcomes. This approach means we free up your time to focus on what makes money!

Visit Website

Phone:

01686 625 752

Email:

sales@eurekaphysiocare.com

Location:

Eureka Physiocare Ltd, Hafren House, 5 St Giles Business Park, Pool Road, Newtown, Powys, SY16 3AJ,
Newtown
Powys
SY16 3AJ

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Eureka 5 star review on 18th December 2020

Paul H

Anonymous

Anonymous // 01/01/2019

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“Ordered three Flexil resistance bands to replace those I already use for arthritis physio. Communication from Eureka Physiocare was excellent and the bands arrived quickly, thank you. First time using this company and will use them again.”

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Thanks for your feedback Michael! Great to support you!

“Very attentive Good communication Always willing to help .”

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“Great prices and delivery, staff always helpful if you have a query. Great all round service.”

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“Excellent service. Placed order, next day received it. So prompt. Except I had ordered wrong item. Telephoned and explained so helpful. Returned order and refund immediately supplied and had already then ordered correct item which again arrived next day.”

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Thank you!

“Always excellent with very helpful staff if needed. They have an excellent list of things to buy for our practice at very reasonable prices”

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“A few delivery miscommunications but Eureka did their bit made it all right. Very happy with our kit. 3 new couches 4 new saddle stools. And will definitely be back for more as things progress.”

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Thank you for your review!

“Prompt service good prices. Great communication”

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“Brilliant helpful customer service.”

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“Excellent piece of kit, thank you.”

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“I did not receive my full order or an explanation why!”

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Thanks for your feedback Andrew and apologies to hear that you didnt receive the notification email sent by our customer service team advising you of this. We will escalate this internally and investigate ways to communicate this even more!

“thank you for the prompt delivery”

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“Order very promptly and efficiently processed and delivered”

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“Good price Delivered quickly”

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“Excellent service and order was received very quickly”

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“Easy ordering. Amazing service. Arrived next day. Can’t fault them.”

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“Eureka can always be trusted to give you a first class service. They are super efficient at getting your products to you. A very professional and reliable company.”

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“Easy to order online, fast service and delivery, great communication. The only complaint is, would be nice if the delivery driver bought the items upstairs too us, not leaving the delivery downstairs by the door and not letting us know it's arrived. I know this is not Eureka,s fault.”

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“Great customer service and prompt delivery every time.”

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“There are a few products that we regularly buy from Eureka Physiocare as, not only are they competitively priced, but delivery is also usually a next day service. On the odd occasion where I've had dealings with customer services, they have gone above and beyond to help.”

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“Great customer service when I had to order a new treatment bed for the clinic. Chloe answered all of my queries promptly and was in touch to make sure delivery went smoothly too. Reasonable price on a high quality bed and finance options available too.”

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Eureka is rated 4.9 based on 577 reviews