Eternity The Jewellers Reviews

Name: Eternity The Jewellers
Rating: 4.69

4.7 Rating 964 Reviews

93 %

of reviewers recommend Eternity The Jewellers

4.7

Based on 964 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Eternity The Jewellers 5 star review on 10th December 2025

Anonymous

Anonymous // 01/01/2019

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“Very responsive when I had a query - really personal service.”

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Posted 6 years ago

“Great service...and quick delivery when ordered a watch online”

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Posted 6 years ago

“Very good and quick service, Thank you.”

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Posted 6 years ago

“Lovely watch delivery quickly - thank you!”

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Posted 6 years ago

“God service”

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Posted 6 years ago

“Very good price and service. Delivery was prompt so no problem for gift timing.”

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Posted 6 years ago

“Ordered seksy watch good communication from Eternity great price great company watch received on time will definitely use again”

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Posted 6 years ago

“Boys watches arrived earlier than expected, not used yet but look great, also customer service was very good.”

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Posted 6 years ago

“Fantastic shopping experience. Item arrived quickly in perfect condition and price was better than any would definitely use again”

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Posted 6 years ago

“Very good price and quick delivery.”

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Posted 6 years ago

“The jewellery shop had a sale and the price was very good, the after sales service was excellent, and delivery very quick, will not hesitate to use again.”

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Posted 6 years ago

“I bought white gold twist earrings, they are beautiful and they were delivered free. Great service. One happy lady.”

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Posted 6 years ago

“Good price , speedy delivery. thankyou...”

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Posted 6 years ago

“Just received sekzy watch delivered on time very pleased With the watch and service many thanks”

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Posted 6 years ago

“Product was delivered on time and as stated and was exactly what I was expecting. Very easy process - thank you”

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Posted 6 years ago

“Poor packaging, the watch was upside down in presentation box , small thing I know but it’s presentation that counts”

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Posted 6 years ago

“Hi I bought a Seksy watch but exchange for another colour. The Staff could not be more helpful. My watch is beautiful and the Company and Staff excellent would give 10 stars if I could ! Linda Cliff”

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Posted 6 years ago

“Quick and efficient service, very pleased with purchase.”

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Posted 6 years ago

“I was sent completely the wrong item as the item I ordered was out of stock.”

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Posted 6 years ago

This was our mistake. We posted the incorrect watch due to an error with an image as the one shown on the website at the time of purchase was incorrect. The image has now been removed. We have contacted the customer to explain and offered to cover all her costs incurred and apologise for any inconvenience caused for this genuine error.

Posted 6 years ago

“Fast delivery, beautiful watch, really pleased with purchase, thanks very much!”

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Posted 6 years ago

Eternity The Jewellers is rated 4.7 based on 964 reviews