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Eternity The Jewellers Reviews

4.7 Rating 753 Reviews
94 %
of reviewers recommend Eternity The Jewellers
Company Reviews Product Reviews
579
 Metrics
4.7
Based on 753 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Eternity The Jewellers Reviews
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Anonymous
Verified Buyer
“Good prices and speedy delivery but beware of 'supposed' discounts as the 15% we had was valid but not for the watch we wanted despite no mention of this anywhere. Call to customer service didn't achieve anything either. Good website let down by mis selling and poor customer service.”
Helpful Report
Posted 2 years ago
Lucinda
Verified Reviewer
“Purchase some earrings they are faulty and sent registered post not even a email to say they been received sent several email no answer!!! Worried this is a dodgy company”
Helpful Report
Posted 2 years ago
Hi Lucinda We take every review we receive extremely seriously and have checked back and we can confirm that we have responded within 24 hours to EVERY single email you have sent us regarding these earrings! We have also offered to replace the damaged earrings returned to us (or find you a suitable alternative). Team Eternity
Posted 2 years ago
Anonymous
Verified Buyer
“Very good service. Would use again.”
Helpful Report
Posted 2 years ago
Mark H
Verified Reviewer
“Best price by far, easy transaction and quick delivery. What's not to like?”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Great earrings for little girls ! I highly recommend it.”
Helpful Report
Posted 2 years ago
Malcolm Whitehead
Verified Buyer
“Excellent service provided. Ordered a watch in the morning and it got delivered 24 hours later. Great service and a brilliant price.”
Helpful Report
Posted 2 years ago
Cecily Slawuta
Verified Buyer
“Was very pleased at how quickly my watch arrived.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Bought a new gold18” neck chain for £94.00 and it snapped after my wife wearing it only twice I’m taking back to the shop to see if it can be repaired.”
Helpful Report
Posted 2 years ago
Hi there We are really sorry to hear that your wife has had an issue with a gold chain. Please contact us or pop into the store so we can assist you? Kind regards Team Eternity
Posted 2 years ago
Patricia Gee
Verified Buyer
“Good service Quick delivery Would definitely use eternity again.”
Helpful Report
Posted 2 years ago
Barry Edwards
Verified Buyer
“Easy to deal with. Description accurate. Friendly process.”
Helpful Report
Posted 2 years ago
Dave Salmon
Verified Buyer
“Beautiful bracelet and fast delivery”
Helpful Report
Posted 2 years ago
Graham Colley
Verified Buyer
“quick delivery service when ordered online. Beautiful products.”
Helpful Report
Posted 2 years ago
Linda Osborne
Verified Buyer
“A very quick and efficient service. The gold studs are as described and I’m sure my granddaughter will be delighted”
Helpful Report
Posted 2 years ago
MaryJane Bulgin
Verified Reviewer
“Ordered Jewellery for friend's special birthday. Beautiful jewellery & very fast delivery. Will definetly order again. Thank you”
Helpful Report
Posted 2 years ago
Marlene Johnston
Verified Buyer
“An excellent service. Extremely courteous and efficient. 10/10”
Helpful Report
Posted 2 years ago
Brenda Jameson
Verified Buyer
“Ordered the blue seconda selsky watch which was delivered on time and in perfect condition. It was also a lot cheaper than on high street. LOVE IT”
Helpful Report
Posted 2 years ago
Kelci Zimmerman
Verified Buyer
“I love my necklace and it came much quicker than estimated. I did buy a thicker chain to ensure it wouldn’t break. The quality of the hearts is very good. I would definitely buy again.”
Eternity The Jewellers 5 star review on 17th February 2022
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Great service, good quality item, arrived quickly.”
Helpful Report
Posted 2 years ago
Alana
Verified Reviewer
“Brilliant Customer Service & beautiful watches. I placed an order, after communicating with a staff member regarding the removal of links, prior to my order being despatched. I received the watches, 2 days after placing my order and I am absolutely thrilled with my purchase. The watches are a perfect fit, stunningly beautiful and excellent value for money. I highly recommend this supplier.”
Helpful Report
Posted 2 years ago
Margaret Sawers
Verified Buyer
“Bought for a present she loved it so stylish and worth the money ordered it one day it came the next defiantly recommend it”
Helpful Report
Posted 2 years ago
Eternity The Jewellers is rated 4.7 based on 753 reviews
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