Escape Watersports Reviews

Name: Escape Watersports
Address: Unit 12Village CourtVillage Farm Industrial Estate, Pyle
Rating: 4.94

4.9 Rating 11,490 Reviews

99 %

of reviewers recommend Escape Watersports

4.9

Based on 11,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01656745774

Email:

sales@escape-watersports.co.uk

Location:

Unit 12Village CourtVillage Farm Industrial Estate
Pyle
CF33 6BX

Escape Watersports 5 star review on 26th October 2026

ALEX M

Escape Watersports 5 star review on 21st August 2026

Anonymous

Escape Watersports 5 star review on 19th August 2026

Haydn T

Escape Watersports 5 star review on 17th July 2026

Anonymous

Escape Watersports 5 star review on 5th July 2026

Sara L

886

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well, Escape Watersports, you did great ! Fantastic. All the products are simply astonishing quality. But... Despite I search for specific details, and then I had e pleasant e-mail exchange with Beckii, and she wrote: "Going by the measurements you have provided and the size chart available, the R3 spray deck should fit your kayak. " , that PALM ROANOKE R3 can't fit my cockpit Boreal/ Epsilon P200), not by a little, but by ... some 20cm (in length). So I bought two of them, one for me, one for a friend... now it will cost us arround 20punds just to return the items. I wonder... you will cover the cost of returning shipping? :) That will be honorable thing to do, since is not my fault. By the way: that Overboard deck bag did a perfect job in my last trip, in Danube Delta, although ... the OB logo is a little bit ... confusing :P”

Helpful Report

Posted 9 years ago

Hi Catalin, I'm sorry to hear that the spraydecks did not fit as expected. I'm afraid we can only advise on sizes going by the size charts provided to us by the manufacturer, and the measurements given to us by yourself. Beckii has advised as best she can going by the measurements you gave, and she did make it clear in her email that we can not 100% guarantee that the spraydecks would fit. You are welcome to return these to us for a full refund, however you will need to cover the cost of postage as per our T&C's. If we can help with anything else in the future please do not hesitate to contact us . Kind regards, Tom

Posted 9 years ago

“Unfortunately after a week , I had to email them to find out when the item had been posted. To find it had been forgotten about with apologies. However, sent and recieved 2 days later. Buoyancy aid looks ok, not used yet as it's a present for someone.”

Helpful Report

Posted 9 years ago

“The goods were delivered to the customer address and not the requested delivery address”

Helpful Report

Posted 10 years ago

Hi Mark, My sincere apologies about the error in dispatching to your invoice address. I have made our warehouse staff aware of this so we can make sure it does not happen again. I am glad that you did receive your order despite this, and if we can help with anything at all in the future please do not hesitate to get in contact with us. Kind regards, Tom

Posted 10 years ago

Escape Watersports is rated 4.9 based on 11,490 reviews