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Escape Watersports Reviews

4.9 Rating 11,139 Reviews
99 %
of reviewers recommend Escape Watersports
4.9
Based on 11,139 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Escape Watersports Reviews
Visit Website

Phone:

01656745774

Email:

sales@escape-watersports.co.uk

Location:

Unit 12Village CourtVillage Farm Industrial Estate
Pyle
CF33 6BX

Great service. Good communication and my order arrived on time
Helpful Report
Posted 2 years ago
Fantastic company to deal with. Ordered a few neoprene trousers due to problems with sizing on different brands. All came on super fast delivery. Found a pair that fit and got free returns. Money refunded and all is well. Thanks so much. You make it so much easier to find products to fit.
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Posted 2 years ago
Excellent quality products, a super speedy delivery and no fuss returns process as always. I recommend you to all of my Paddleboarding students and club members. Thank you!
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Posted 2 years ago
Perfect purchase from Escape watersports very fast post a credit to eBay.
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Posted 2 years ago
Delivered on time, fast service, easy to use website and smooth payment process. Thank you.
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Posted 2 years ago
Great value and great service! William was stoked with his new suit
Escape Watersports 5 star review on 28th October 2023
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Posted 2 years ago
Excellent, prompt service and very pleased with the emergency lights I bought.
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Posted 2 years ago
Fast and efficient. Good products.
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Posted 2 years ago
Really good quality rash vests!
Helpful Report
Posted 2 years ago
A good experience purchasing a Palm drysuit. Initially, the item was out of stock and so I sent a request to know when it was back in stock. Within a few days, I received a email informing me that the item was now in stock. I ordered the suit with next day delivery. The parcel was received in good condition. Unfortunately, the drysuit proved to be too large. The return procedure was straightforward. The 48hr Royal Mail return label was printed, applied to the parcel and posted. Tracking informed me when Escape Watersports had received the parcel. Notification of the full refund was received by email less than 48hrs later. After this experience I have no doubt in recommending Escape Watersports. I now intend to purchase the Palm Rogan drysuit in a small size.
Helpful Report
Posted 2 years ago
Good service on delivery & returns
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Posted 2 years ago
Always reliable and quick Great job
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Posted 2 years ago
Sent out same day of ordering and received next day - very prompt. Excellent customer service and very helpful
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Posted 2 years ago
Excellent service and delivery was quick
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Posted 2 years ago
I researched the best place to buy C-skin hats and Escape Watersports ticked all the boxes. Excellent Trust Pilot reviews (I usually check companies on here before I buy from them), free postage and free returns. I bought 2 in different sizes and it was SO easy to return the one that didn't fit. I don't have a printer at home so it was fab that one of the options available was for the Post Office to not only pick up the parcel from my home on a day of my choosing but, to also provide a pre-printed returns label for me to fix to the package. Within minutes after collection I got my email from the PO to confirm the parcel had been picked up. It arrived back at Escape Watersports the following day and I was refunded on Thursday - the parcel was collected on Monday. I'd thoroughly recommend and I'd use them again for sure! Thanks
Helpful Report
Posted 2 years ago
I don't think I have ever encountered a more efficient online ordering set-up than Escape Watersports; my goods were despatched within what seemed like minutes of the order confirmation and delivered the next working day - and this was not a one-off, everytime I have bought something from them it has been the same. If only all other web businesses were as good! Incredible.
Helpful Report
Posted 2 years ago
Got exactly what I ordered at a good price with no hassle . What more can you ask for !! Very satisfied customer 👌
Helpful Report
Posted 2 years ago
A pleasure dealing with this company. My order met all expectations, and quality is of a very high standard, much like you would see in a far more expensive life vest. Packaging and delivery was second to none. Thank You Escape WaterSports.
Helpful Report
Posted 2 years ago
Ripcurl L/S Rash Vest Mens White-XXL. Excellent coms. On special so ordered two. Tops arrived on time and well packaged. Great product light weight and True Fit XXL. Very happy thanks guys.
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Posted 2 years ago
Easy to order online web site good easy to navigate arrived on time
Helpful Report
Posted 2 years ago
Escape Watersports is rated 4.9 based on 11,139 reviews