Escape Watersports Reviews

Name: Escape Watersports
Address: Unit 12Village CourtVillage Farm Industrial Estate, Pyle
Rating: 4.94

4.9 Rating 11,146 Reviews

99 %

of reviewers recommend Escape Watersports

4.9

Based on 11,146 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01656745774

Email:

sales@escape-watersports.co.uk

Location:

Unit 12Village CourtVillage Farm Industrial Estate
Pyle
CF33 6BX

Escape Watersports 5 star review on 22nd February 2026

874

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good value (the cheapest for same brand elsewhere) as far as I could see. Rolls Royce service had my goods with me the next day despite free postage. How good is that?”

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Posted 2 years ago

“Good item, vest price”

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Posted 2 years ago

“Great value life jacket from Escape. Very pleased with the quality and the quick delivery. Happy customer and would definitely shop here again!”

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Posted 2 years ago

“Excellent products. Have bought from here many times and delivery is super fast and the service is excellent. On this occasion, strides and boots in the sale were both great value.”

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Posted 2 years ago

“These guys are so helpful, I ordered a helmet, it arrived but was a little tight, I returned this got a refund and ordered a different style, this arrived and was perfect. All this happened within a week and all postage was free. You can’t ask for better than that 😊”

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Posted 2 years ago

“Discovering Escape Watersports has been a complete game changer. The website is nice and easy to use, allowing you to find what you need very quickly. The range of products is excellent and the prices are very competitive. The staff have also been very helpful and given me some great recommendations. I have purchased all my kayaking equipment from Escape over several different orders, which has been great for me to budget for. Love this shop and it is now my go-to, for all my kayak equipment.”

Escape Watersports 5 star review on 21st August 2023

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Posted 2 years ago

“Fast delivery. Good price. Will use again.”

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Posted 2 years ago

“items delivered very quickly and at a good price”

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Posted 2 years ago

“Very good service ,great product and quick delivery...cheers Rich.”

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Posted 2 years ago

“Item never arrived as there was missing info on the delivery note (house name) however The phone number and the remaining address was clearly displayed, yet the item could not be delivered nor was i contacted via phone. The reason I purchased from you was because you offered next day delivery and the item was ordered on a Wednesday. After confusion was clarified it turned out that now shipping could not be arranged until the Monday. Whos fault was it? Who knows but i think a little more communication could have resolved this issue within the allotted time frame to get the delivery back to me by the fri as i required. Email wasnt sent out to me until the end of working day on Thursday, stating there was missing info and by the time you had seen my reply on fri morning DPD had already done half their delivery round meaning my parcel was left once again in the depot.”

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Posted 2 years ago

Hi Tomos, We are very sorry that your parcel never arrived with you, however, DPD were unable to locate your address when they attempted to deliver your parcel as the house name was missing from your order. As per their protocol, the parcel was then returned to the depot and we were notified. We sent you an email requesting your address as soon as we heard from them and we received your response the following morning, however, they are not able to offer the same day delivery as the parcel needed to be relabelled. We also are unable to offer collection from DPD depots as that is not something DPD allows us to do. Due to the weekend, the next available delivery slot was Monday, which you declined so your order was refunded promptly. Once again we apologise for the inconvenience caused, however we were unable to get your parcel to you any faster. Kind Regards, Beckii

Posted 2 years ago

“Speedy delivery, packaged well and easy checkout!”

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Posted 2 years ago

“What a find! Great products at competitive prices, delivered fast!”

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Posted 2 years ago

“Always great service and quick delivery. Products always as described!”

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Posted 2 years ago

“Excellent! Great products! Can highly recommend… Ordered a few things of this website now, fast delivery, great customer service too! Will now be my go to for all my water sports equipment… Thank you 😊”

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Posted 2 years ago

“Brilliant service. Super fast delivery to the Highlands of Scotland (very rare to get that) and very easy returns process for a sizing issue. Got the perfect fit second time round. Definitely use them again.”

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Posted 2 years ago

“Great service and easy to return. The Amazon of water sports !”

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Posted 2 years ago

“First purchase with Escape Ws, but impressed with service, good quick delivery, great products, at a decent price, what’s not to like, yes, I’ll be back soon for my next purchase. And will of course be recommending to friends, in fact, already have.”

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Posted 2 years ago

“Good Kit Good Communication Good Service Quick Delivery Will come again!!!”

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Posted 2 years ago

“Great service, thanks!”

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Posted 2 years ago

“Ordered two life vests. Great condition and fitted perfectly. Fast delivery as per website. Highly recommend.”

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Posted 2 years ago

Escape Watersports is rated 4.9 based on 11,146 reviews