Escape Watersports Reviews

Name: Escape Watersports
Address: Unit 12Village CourtVillage Farm Industrial Estate, Pyle
Rating: 4.94

4.9 Rating 11,299 Reviews

99 %

of reviewers recommend Escape Watersports

4.9

Based on 11,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01656745774

Email:

sales@escape-watersports.co.uk

Location:

Unit 12Village CourtVillage Farm Industrial Estate
Pyle
CF33 6BX

Escape Watersports 5 star review on 5th July 2026

880

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and quickly recieved”

Helpful Report

Posted 7 months ago

“Good Service,”

Helpful Report

Posted 7 months ago

“The undersuit I purchased was fabulous and the delivery was very fast. Sadly it didn't fit me well, so I returned it - and the refund was next working day. Full marks to Escape Watersports for excellent customer service.”

Helpful Report

Posted 7 months ago

“Well packaged. Fast delivery. Item as expected”

Helpful Report

Posted 7 months ago

“Excellent and efficient service. Quality products and fast delivery.”

Helpful Report

Posted 7 months ago

“Yak drysuit too large, L , ordered a medium to compare. It fits, returning the L for refund. The Yak sizes ild say are fairly generous. 5' 10" 78kgs, medium fits. Delivery very prompt. When I phoned to discuss the sizing, assistant was very helpful. Have used Escape in past and good service .”

Helpful Report

Posted 7 months ago

“Great service, product half price conpared to manufacturer price. Quick delivery. Will use again. Thanks”

Helpful Report

Posted 7 months ago

“Very quick delivery. Haven’t used the booties yet but they were so much easier to put on than booties without zipes!!”

Helpful Report

Posted 7 months ago

“The item was lost in transit but the company arranged a refund”

Helpful Report

Posted 7 months ago

Hi Dennis, We are very sorry to hear that you have not received your order. We appreciate you bringing this to our attention, as this is the first we have heard of your issue. Our team have reached out to you via email and look forward to receiving your response. Kind regards, Escape Watersports

Posted 7 months ago

“Always a good service from Escape Watersports .”

Helpful Report

Posted 7 months ago

“recently I purchased the Palm gradient boot and they are absolutely brilliant together with the YAK open palm mitts again absolutely fantastic they keep your hands toasty even when they are wet !! the advisor you get from escape water sports is also absolutely brilliant..”

Escape Watersports 5 star review on 6th November 2025

Helpful Report

Posted 8 months ago

“Good price (in the sale!) - I had been shopping around. I ordered Saturday evening and it was in the post Monday morning. Packed well - including paddles. Sent by DPD and it all arrived safely and on time when promised. Happy to use Escape Watersports again. Simon”

Helpful Report

Posted 8 months ago

“Fast Efficient and friendly can highly reccomend escape watersports for all your kayaking needs!”

Helpful Report

Posted 8 months ago

“As expected”

Helpful Report

Posted 8 months ago

“My airbag came broken. Contacted them a week ago and yet to hear about a replacement. This rating will change when I get my replacement.”

Helpful Report

Posted 8 months ago

Hi William, I can see our team replied to your email last week, we are currently waiting for the replacement part to come from Palm, as soon as we receive it, it will be sent to you. Kind regards, Beckii

Posted 8 months ago

“Great knowledgable staff and great service especially from Beckii!!”

Helpful Report

Posted 8 months ago

“Thank you again for your reliable prompt service and good prices.”

Helpful Report

Posted 8 months ago

“Escape have everything I need for kayaking. Bought a new paddle at a very reasonable price and delivered in super quick time. Great service as always, many thanks 👍”

Helpful Report

Posted 8 months ago

“Becki - sorted me olut with thebest of advice for what i needed - my wetsuit came in 24 hours and is amazing!! could not aslk for better service !”

Helpful Report

Posted 8 months ago

“Fantastic service ,supplies and knowledgeable help ,have purchased a few times and being new to kayaking needed help .questions answered very fast and options given .well impressed and very happy with the gear I have brought”

Helpful Report

Posted 8 months ago

Escape Watersports is rated 4.9 based on 11,299 reviews