Escape Watersports Reviews

Name: Escape Watersports
Address: Unit 12Village CourtVillage Farm Industrial Estate, Pyle
Rating: 4.94

4.9 Rating 11,180 Reviews

99 %

of reviewers recommend Escape Watersports

4.9

Based on 11,180 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01656745774

Email:

sales@escape-watersports.co.uk

Location:

Unit 12Village CourtVillage Farm Industrial Estate
Pyle
CF33 6BX

Escape Watersports 5 star review on 22nd February 2026

874

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I picked a dog life jacket that was right for my dogs weight but it was way to big so I had to return. As the cost of postage is passed onto the customer it felt as though I was being penalised for Escape Watersports incorrectly labelling their product sizes. I’d really encourage them to rethink that aspect of their returns policy.”

Helpful Report

Posted 11 months ago

Hi, We are very sorry to hear your dog's buoyancy aid did not fit them. The sizing we show on the website is determined by TWF (the manufacturer) and not by us. As all dogs are different shapes and sizes, we can not guarantee the fit of each one. Our returns policy is clearly shown on our website, and we are not looking to penalise any customers with our policy. If you would like any advice on product sizing, please do not hesitate to call, WhatsApp or email our knowledgeable customer service team, who will be more than happy to help. Kind Regards, Beckii

Posted 11 months ago

“Great website and excellent customer service from initial purchase to prompt delivery. The product (kayak loader assist) was of very good quality and worked extremely well.”

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Posted 11 months ago

“Please see the JPG that I have added which shows the review I put on Trust Pilot on 8th of April to see how delighted I am with your company. Thank you. Escape Watersports. Terry.”

Escape Watersports 5 star review on 17th April 2025

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Posted 11 months ago

“Knowledgeable staff, keen prices, great service.”

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Posted 11 months ago

“I’ve ordered a couple of times from Escape Watersports and each time the service has been excellent. Each time orders arrived very fast. I was very happy with my purchases, they stock good quality gear and the price is always very competitive. I wouldn’t hesitate to recommend them. Superb!”

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Posted 11 months ago

“Very vast delivery, great price and product!”

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Posted 11 months ago

“First time using Escape watersports. Website was easy to find what I was looking for. Prices looked quite good and ordered two PFDs. Delivery was very quick, especially as I used the free delivery service.”

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Posted 11 months ago

“Great range of products. Ordered two buoyancy aids. Both different makes and sizes and fit perfectly thanks to the size guides online. Would definitely use again. Fast prompt delivery service, kept up to date with delivery progress throughout.”

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Posted 11 months ago

“Fast delivery..eco friendly packaging... nice branded discounted products.”

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Posted 11 months ago

“Great service and rapid delivery”

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Posted 11 months ago

“Amazing service, thank you Escape Waterspouts! Detailed description of the item that suits my kayak perfectly!”

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Posted 11 months ago

“Fantastic range of products, all of great quality from great brands. Brilliant customer service, quick delivery, and easy returns. Overall a brilliant shop with reliable service 👌🏼 Can't go wrong with Escape Watersports!!”

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Posted 11 months ago

“Quick efficient delivery”

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Posted 11 months ago

“Loving my new Palm Shuck 2.0 helmet. Escape Watersports had a good range of colours available in my size. Ordering was easy, and the delivery was quick. Bit of a discount too, so that was good. Very happy!”

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Posted 11 months ago

“Great service product in the form of my new C-Skins wetsuit. Was delivered as promised. What more can you say.”

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Posted 11 months ago

“I ordered some new safety equipment. Good prices and arrived quickly. Looking forward to getting out out the water.”

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Posted 11 months ago

“Item was exactly as described (I've bought one before from here). Used the standard delivery and it arrived really quickly (in a couple of days). Comms are great. Thank you and keep up the good work!”

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Posted 11 months ago

“Drysuit arrive within a couple of days of ordering. My son is very happy with items. Many thanks”

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Posted 1 year ago

“Great customerservice. And excellent products, always come here for our boating supplies thanks frompooltopoolefishing”

Escape Watersports 5 star review on 6th April 2025

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Posted 1 year ago

“First time purchase from Escape Watersports. Excellent service - fast, reliable delivery of goods. Great selection of gear available and a user friendly website to match. Escape website now on my ‘go to’ list when browsing. Thanks.”

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Posted 1 year ago

Escape Watersports is rated 4.9 based on 11,180 reviews