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EQVVS Reviews

4.7 Rating 1,702 Reviews
92 %
of reviewers recommend EQVVS
4.7
Based on 1,702 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
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Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

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Anonymous
Anonymous  // 01/01/2019
Perfect item. PROMPT DELIVERY Great choice of products sold Love the Ted Baker Purse and design
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Posted 5 years ago
Item signed for but never received. Contacted them several times no reply. No communication at all 😡
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Posted 5 years ago
Hi There, Thank you for sharing your feedback with us. We are really sorry to hear that the item we sent to you was signed for but not received by you. We have looked into your order and can see that our Customer Service team have been in touch with you a couple of times via email and we are waiting to hear back from Royal Mail in their investigation. If you have not received these emails would you kindly check your junk box? Kind Regards, EQVVS
Posted 5 years ago
Totally confused regarding paying for my item , trying to pay via Klarna but only sent a verification code but no link
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Posted 5 years ago
Hi There, Thank you for your recent review. We are sorry for the confusion with setting up paying through Klarna, there are guides attached to our website that can walk you through this process but should you need any further assistance, please contact our customer service team on info@eqvvs.co.uk where they will be more than happy to help. Once set up, it will be even quicker next time and you will not have to fill out any of your details. Kind Regards, EQVVS
Posted 5 years ago
I have ordered a few times from eqvvs and each time has been a quick and efficient process from start to finish. Would highly recommend and will certainly be using them again with no hesitation.
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Posted 5 years ago
Excellent and efficient service and despatch of the goods
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Posted 5 years ago
Quick delivery service and the jeans purchased are of good quality
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Posted 5 years ago
Bought a faulty top sent two emails,they haven’t replied once, will not bye from that site again
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Posted 5 years ago
Hi Stephen, Thank you for your recent review. We are sorry to hear that the item you received was faulty. We work hard to ensure all items we sent out meet our high expectations and it looks like we missed the mark on this occasion so for that we are very sorry. I have looked into your account and I can not see any emails from you. Could you please email us at info@eqvvs.co.uk where we will be happy to assist you. Kind Regards, EQVVS
Posted 5 years ago
I have no idea how this works- I had the gift voucher sent to my email address as it was a Christmas gift and I didn’t want the recipient to have it before Christmas. I think I set up an account with you. Can I forward the email as a gift ? Have I messed this up? How does this work????
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Posted 5 years ago
Excellent quality products delivered on time will definitely use again
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Posted 5 years ago
Never used EQVVS before but will certainly use it again. Fast, efficient and parcel arrived on time. Could not get the product size on any other website An added bonus, the product was cheaper on this website.
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Posted 5 years ago
Good customer service when I enquired about product delivery. Very fast response. Quality product when it arrived.
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Posted 5 years ago
Quick delivery and reasonable prices
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Posted 5 years ago
Two stars are for one of the girls in customer services alone. No delivery tracking info, late arrival, very poorly packaged ( item screwed in to a ball in a tiny packet ) every inch deeply creased ! not what you want for a £225 shirt !
Helpful Report
Posted 5 years ago
Hi There, Thank you for your recent review. We are really pleased to hear that our customer service team were able to assist you and we will pass this praise onto them. However, we are really sorry that your delivery was delayed. At the time of your order, Royal Mail were experiencing delays and we are sorry that this was not effectively communicated to you. We are also working hard to integrate the delivery tracking information into our dispatch emails again and we thank you for bringing this to our attention. Please also accept our apologies for the way that your item arrived to you, our fulfilment team work hard to ensure all items are folded and packaged correctly to ensure they are presentable when they arrive to you and it looks like we missed the mark on this occasion so for that we are very sorry. Thank you for sharing your experience with us and for the feedback you have given. Kind Regards, EQVVS
Posted 5 years ago
Quality service and product
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Posted 5 years ago
Quick service
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Posted 5 years ago
Great item. Being buying from Eqvvs for years. Quality products, great inventory of different brands at the best prices.
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Posted 5 years ago
Excellent service. Super speedy transaction. Highly recommend
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Posted 5 years ago
Love EQVVS & have ordered a few times now. Goods are of high quality & delivery is always on time.
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Posted 5 years ago
Excellent customer service and good quality items at very competitive prices.
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Posted 5 years ago
Great product at a good price
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Posted 5 years ago
EQVVS is rated 4.7 based on 1,702 reviews