EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.66

4.7 Rating 1,644 Reviews

92 %

of reviewers recommend EQVVS

4.7

Based on 1,644 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No good customer service”

Helpful Report

Posted 5 years ago

Hi, I am very sorry to hear about your shopping experience, I have sent an email across to your personal email apologising for this issue and we would love more in-depth feedback on how we can improve our service? Kind Regards EQVVS Customer Service team.

Posted 5 years ago

“Was not kept up to date as to where my package was and sizes are way too small I ordered XL would be lucky if they were a medium”

Helpful Report

Posted 5 years ago

Hi Kevin, I am very sorry to hear about this, Thank you for taking the time to let us know about your experience on this occasion. If you would like to return the item to us we can get this refunded or exchanged for you. We will also be looking into the size guide of this item to see if there are possible changes to be made. Kind Regards EQVVS Customer Service Team.

Posted 5 years ago

“Website states order would be dispatched on Wednesday. I've sent pm via Facebook, on-line message, email and tried ringing. No response. Poor customer service indeed!!”

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Posted 7 years ago

“Sizing was way off and never got my refund I was promised after returning the item I ordered and there was no bigger sizes Disgusted”

Helpful Report

Posted 7 years ago

Hello Shane, we're really sorry to hear that you have had a negative experience with us. Our returns policy currently provides a 5-7 working day window for refunds once we have received the returned item(s). We would be happy to look into this further for you, please could you call us at 01522 304241 at your earliest convenience or provide us with your order number, thank you.

Posted 7 years ago

“Very slow to respond to my issues, especially when the clothes are faulty!”

Helpful Report

Posted 7 years ago

EQVVS is rated 4.7 based on 1,644 reviews