EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.68

4.7 Rating 2,167 Reviews

93 %

of reviewers recommend EQVVS

4.7

Based on 2,167 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, delivery is decent. Good to deal with if items don't fit and refunds aren't a problem. Free postage on returns would be a bonus. Never really had an issue with this company.”

Helpful Report

Posted 9 years ago

Hi, Thank you for taking the time to leave us such great feedback. We appreciate that sometimes things do not fit as expected but we set a high standard on our returns procedure so the customer gets the best service possible. Hope to see you shopping with us again soon. Kind Regards EQVVS

Posted 9 years ago

“Great customer service, very helpful and responded to my emails quickly. Quick delivery of my items which I am very pleased with. Can't fault you at all”

Helpful Report

Posted 9 years ago

Hi Xyanthe, Thank you so much for taking the time to review us, We are so pleased that the high standards we set are being met by every department. We hope to see you shopping with us again soon. Kind Regards EQVVS

Posted 9 years ago

Hi Xyanthe, We try our up most to response as quickly as possible to customer emails and we are glad the high standards we set are being met. Hope to see you shopping with us again in the future. Kind Regards EQVVS

Posted 9 years ago

“Good quality clothes at really great prices..!! Will recommend”

Helpful Report

Posted 9 years ago

Hi, We are glad you feel are service is up to such a high standard that you would recommend us. We appreciate you taking the time to review us and hope to see you shopping with us again soon. Kind Regards EQVVS

Posted 9 years ago

Hi, Thank you for taking the time to review us! We really appreciate all of our customer feedback and make sure it gets passed on to the correct department. Hope to see you shopping with us again soon. Kind Regards EQVVS.

Posted 9 years ago

“Its fast sent original”

Helpful Report

Posted 9 years ago

Hi Tomas, Thanks for taking the time to leave us a review and 5 stars as well! All of our items are 100% genuine and we are glad you have found our service speedy and efficient. Hope to see you shopping with us again soon. Kind Regards EQVVS

Posted 9 years ago

“items where as described and on time excellent service”

Helpful Report

Posted 9 years ago

Hi Stephen, Thank you so much for the great feedback. We work hard on our website descriptions and images, I will pass your comments onto the appropriate department. Hope to see you shopping with us again soon. Kind Regards EQVVS

Posted 9 years ago

“Great product fast delivery, unfortunately had to return item as was too small & ask for refund due to larger size not being in stock.”

Helpful Report

Posted 9 years ago

Hi, We are really sorry that we didn't have your requested exchange size in stock but we are glad that our swift handling of our refunds and returns was up to the high standards we set. We hope to see you shopping with us again soon. Kind Regards, EQVVS Customer Service Team

Posted 9 years ago

“Goods arrived in excellent condition and delivery on time.”

Helpful Report

Posted 9 years ago

Hi Lee, Thank you for taking the time to leave us a review, We appreciate all feedback from our customers. We aim to pack and dispatch all our orders to the highest standard so it is fantastic to know we are doing it right! Hope to see you shopping with us again soon. Kind Regards EQVVS

Posted 9 years ago

“Great personal service, variety of delivery options and just..... nice!”

Helpful Report

Posted 9 years ago

Hi Erica, We strive to make every customers experience personal and make sure we find out exactly what that specific customer needs, Its nice to know we are doing it right! Thank you for taking the time to review us. Kind Regards EQVVS Customer Service Team.

Posted 9 years ago

“So impressed with the service, I spoke to Brett about my order not going to be with me in time for going away and it got sorted no problem, will order again and highly recommend the company”

Helpful Report

Posted 9 years ago

Hi Nichola, Thank you so much for taking time to review us! We are really happy you found our customer service team on hand to help with the dispatch issue, we strive to insure our customers are as happy as possible with the service we provide, We appreciate all feedback from our customers, Its great to know that we are doing it right! We hope to see you shopping with us again soon .Kind Regards EQVVS Customer Service Team.

Posted 9 years ago

“Happy with products I received. Very quickly shipped”

Helpful Report

Posted 9 years ago

Hi Shane, Thank you for taking the time to review us! We hope to see you shopping with us again soon.

Posted 9 years ago

“I placed an order than my partner did not want anymore and I had to exchange twice and the 2 people I spoke to were lovely and couldn't thank them enough for their time thanks again!”

Helpful Report

Posted 9 years ago

Hi Callum, We are so pleased you found our customer service team so helpful! Thank you for the great review. No Doubt we will see you shopping with us again soon :)

Posted 9 years ago

“Easy to purchase, delivery time period was sent through before the delivery so I knew when I needed to be around.”

Helpful Report

Posted 9 years ago

Hi Alfie, We are really pleased you found the delivery of our products simple and effective its what we strive for! Thank you for taking the time to review us.

Posted 9 years ago

“Amazing I will contact you again!”

Helpful Report

Posted 9 years ago

Hi Valentin, Thank you for the review! we look forward to seeing you shopping with us again in the near future :)

Posted 9 years ago

“Was very apprehensive ordering from an online catalogue but what a nice surprise by recieveing first class products and first class service long may it continue. Well done.”

Helpful Report

Posted 9 years ago

Hi Shaun, We are so glad we could dispel any doubts you may have had about shopping with us :) we look forward to you shopping with us again in the future.

Posted 9 years ago

“Extremely. Quality designer clobber with vast variety to choose from.”

Helpful Report

Posted 9 years ago

Hi Owen, We are really pleased you have such kind words to say about our items! Thank you for taking the time to leave us a review :)

Posted 9 years ago

“Visited the Lincoln store today with a faulty item. I received excellent customer service from Kirsty. It was a pleasure to be served by a friendly helpful store assistant. Many thanks.”

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Posted 9 years ago

“I selected the wrong delivery option by mistake I sent an email and made a phone call to Brett and the matter was resolved in an instant. Great service.”

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Posted 9 years ago

We are glad that our friendly customer service team was on hand to help you quickly and efficiently :) we will pass your kind words onto the appropriate staff member!

Posted 9 years ago

“Had problems with my order, delivery too late so phoned up and got put threw to the best help line in a wile he was there to listen and help me obviously but was kind and wee maned to me and the service was unbelievable!!!!!”

Helpful Report

Posted 9 years ago

We are really happy to hear that you have such great feedback for us! Thank you for taking the time to leave us a review :)

Posted 9 years ago

“Very happy with the purchase and the great help as the delivery guy forgot to leave a note.”

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Posted 9 years ago

Hi Mike, We are glad that you are so happy with the service :) Hope to see you shopping with us again soon.

Posted 9 years ago

“They have great customer service, I needed help with a change of order and they replied very quickly with the help I needed. They have great products offering to everyone and I am sure to order more soon.”

Helpful Report

Posted 9 years ago

EQVVS is rated 4.7 based on 2,167 reviews