EOS Rooflights Ltd Reviews

4.80 Rating 128 Reviews
98% of reviewers recommend EOS Rooflights Ltd

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5
Peter Kent
Peter Kent
Verified Buyer
"From the outset I received excellent service. I enquired about fixed, opening and bespoke roof lights , both Elliot and Chris provided all the information I required. The order was placed and the deliveries were made on time. Following delivery I raised a couple of installation queries and received a speedy response. Very happy with rooflights, and Eos"
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5
Verified Buyer
"Chris was a great help in selecting my roof lights. Quick delivery for 3 stock roof lights and the builders had them installed without a problem. The one opening roof light has not been connected so I wait to see how it works after our extension is complete."
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Verified Buyer
"Product was delivered with good protection and installation instructions. Could help with info on manual handling the unit to move and when installing. Now installed looks great."
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"We were very pleased to find a stock rooflight which matched our requirements. The product has only just gone in but so far so good."
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"I found The sales person very helpful with our bespoke design. The roof light was delivered on time and we are very happy with the product."
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"from start to finish the service provided was friendly, helpful and professional. we are extremely pleased with the product, looks great and will definitely be using EOS in the future."
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"We ordered a rooflight, the staff were very helpful and giving an appropriate advice. Quick delivery and i’m very happy with the product. Defenitly Recomended"
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"The people we dealt with on the phone were both polite and very helpful with our order, dealing with the whole process very efficently. The rooflights were delivered to site and our customers were very pleased with them once installed and the effect of such extra light into the extension. We would recommend EOS Rooflights as did visit other manufacturers prior to ordering them but found them to be a superior product overall."
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"The were very good at keeping you informed as to when the product was to be delivered even down to approx time of the day, very good and would use them again."
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"No complaints so far. Rooflights look great and arrived as promised."
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"I looked at quite a few of the competitors roof windows and none compared to the quality of EOS Rooflights. In situ, they look fantastic. I wanted to construct my own insulated up stands and the sales team at EOS provided plenty of quick technical info to assist. I also need to delay my order and EOS kindly agreed to store a large roof window for a couple of weeks until I had space on the job site. If you are planning to construct your own insulated up stands, beware of the amount of time it will take you or your carpenter and factor this cost against buying the up stands from EOS (you will need an onsite table saw, unless you have a workshop and adequate space for a glue up). Make sure you have a plan on how you are going to get the roof window to its final location prior to purchase-one of mine was 2.8m long and weighed circa 250kg-I had a relatively easy route to the installation point , but I doubt this will always be the case."
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"Very nice product, competitive prices and very professional communication. Having researched many similar products, I am very happy to have chosen EOS!"
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"From the outset I received excellent service. I enquired about fixed, opening and bespoke roof lights , both Elliot and Chris provided all the information I required. The order was placed and the deliveries were made on time. Following delivery I raised a couple of installation queries and received a speedy response. Very happy with rooflights, and Eos"
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"Excellent product & service"
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"Great company to use - very helpful with pre-order enquiries, and we’re very accommodating when organising delivery dates and details. I would be happy to recommend EoS."
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"Very easy transaction, great product and delivery service was fantastic. Only constructive feedback I can give is to better highlight the weight of the product and that can/will cause issues with delivery and installation. Luckily we had 6 builders on site who between them managed to move the £140kg roof light but what that meant is that we had to pay extra to re-enforce the roof with different beams"
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"Very good product and also very good customer support I received from Elliot at EOS. I highly recommend it."
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"Very easy to deal with and delivered on-time."
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"We were very happy with how efficiently the work was carried out."
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""Bought 2 flat glass skylights from you, You're all very helpful on the phone answering all my questions.\r\nThe skylights fit brilliantly and they are very sturdy!\r\nOur builders were surprised with their quality. \r\nPrices are very good too!\r\nThank you!""
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"Service was good and delivery prompt and actually arrived the day they said it would"
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"We have been dealing with EOS for over a year now and its always a pleasure. The team are always very quick to answer any questions and the information given is always accurate and really helpful. Quotes are always set out clearly and easy to understand which helps us greatly. The products always arrive well packaged and when there has been any issues at all they have been solved quickly and brilliantly. The products they produce are excellent with a customer service to match that! look forward to doing more business with EOS in the future! Thank you."
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"Customer Service is great! Roof lights are great! Reasonably Priced!"
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EOS Rooflights Ltd is rated 4.80 based on 128 reviews