Environ Property Services Reviews

Name: Environ Property Services
Address: 123 Munster RD, London
Rating: 4.71

4.7 Rating 136 Reviews

94 %

of reviewers recommend Environ Property Services

Company Reviews

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4.7

Based on 136 reviews


Customer Service
Communication Channels	Email, Telephone

About Environ Property Services:

Environ Property Services are London’s premier property maintenance company. Environ specialises in building maintenance, home improvements and refurbishments of residential and commercial properties in London. From our head office in Fulham, South-west London we undertake all aspects of property maintenance and repairs under one roof which means you do not have to waste time finding different companies to fulfil different aspects of your home improvement.

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Phone:

020 3875 8207

Email:

info@environps.co.uk

Location:

123 Munster RD
London
SW6 6DH

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, always helpful. Good job.”

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Posted 6 years ago

appreciate it anon Kind regards The Environ Property Services Team

Posted 3 years ago

“satisfied with the paint job and new shelving units, the job did go over by 3 days which was annoying though”

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Posted 7 years ago

“I was happy with the damp survey and subsequent treatment, they could have been quicker between the survey and treatment though”

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Posted 7 years ago

“We are happy with the new kitchen and Nenad was very respectful of our home”

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Posted 8 years ago

“Had the house decorated by environ as it was long overdue, happy overall but the job did go over by 2 days but I do take partial blame as I procrastinated over the paint choice.Would recommend them for painting and decorating in the future”

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Posted 8 years ago

thankyou for using Environ Property Services for your property restoration in London it's appreciated Kind regards The Environ Property Services Team

Posted 3 years ago

“My property needed a full refurb before my new tenants moved in and we managed to complete most of the required works except for a last coat of paint to the front door so overall it was a job well done and the tenants were in on time just a minor disruption because if the front door , I'll use the guys again”

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Posted 8 years ago

It was a little tricky but we managed to get it done thanks to a few late nights on the job, glad we could help you out Kind regards Environ Property Services Team

Posted 3 years ago

“Environ have just completed the works on my property which has included brick work, painting and decorating and carpentry, it has taken longer than estimated by 3 days but overall I'm impressed with the attention to detail and they kept me informed throughout the project”

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Posted 8 years ago

Thanks! we try hard to ensure that all of our services work synergistically together, we are glad you are impressed! Kind regards Environ Property Services Team

Posted 3 years ago

“I have had a drain unblocked from environ after we had a vermin issue and they unblocked my drains within the hour form calling and the invoice was the exactly as quoted”

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Posted 8 years ago

Thanks for the nice review Beau, we are glad that we managed to get to your emergency drain unblock on the same day in London, we appreciate your custom Kind regards Environ Property Services Team

Posted 3 years ago

“I have been trying to communicate with your company with emails back and forth. it has finally made me come to leaving a review. We contacted your company to solve a condensation and dampness issue in our cellar. Environ carried out a survey and quoted insistently for a very expensive tanking system that they said, was required to solve our problem. The tanking has been finished and the condensation is till there, and now they say, that the tanking was not for that effect. I enquired about an air brick that was never installed, and the engineer that carried out the work said it could not be used. My intention is to warn other customers about the poor service Environ property services in dealing with my issue. Obtain other quotes and other information, because, I was pressed into accepting a proposal that has not solved the issue at hand in my home. The customer service Faye and Emily have been very polite and the engineers on site were very professional and left my house very tidy after each day of work. I think you should train all your personnel, specially your surveyor in customer service qualities, they do not have the intention to listen to the customer, they make a report and propose an expensive investment that would not solve the problem and just make us waste money. I am still waiting for a quote and guarantee to finally solve the issue we have in my home. I have noticed now that all your reviews are over 1 year old”

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Posted 5 months ago

“We were visited twice by James (who was lovely) to help us with a mice problem. Unfortunately he didn't identify all of the holes the mice were using. After receiving an extortionate quote of £540 incl. VAT for the proofing of our property, we sought the services of another company, who then discovered 3 more areas where the mice were getting in. The other company were much, much cheaper and I would recommend them over Environ.”

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Posted 4 years ago

I'm pleased to see that you were happy with James service, he is an exceptional technician and, of course, I'm saddened to hear that you weren't happy with the quotation provided. When we made our assessment it was apparent that we would have to have 2 technicians on site all day to carry out the extensive works so we had to price accordingly and in our opinion, this does provide value for money. We would be happy to speak with you regarding this quotation so feel free to call us anytime and ask for Ben who has been made aware of this Kind regards The Environ Team

Posted 3 years ago

“Awful company. Do not use. Appauling customer service and no guarantee of resoltuion of the problem. Offered two house visits two weeks apart and due to the mouse problem worsening after their initital visit they came out one week later but then refused to return at the end of the two weeks, claiming we had 'used up' our two visits. The two employees who came out gave different and conflicting information. The posion wasn't touched and no other options were given.”

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Posted 4 years ago

“AVOID. They insist on full payment upfront (in itself a red flag), make excuses for why they can't complete the work they scoped and you paid for, don't even bother to let you know that they won't be completing the work (leaving you to work this out when you get back) and then have the audacity to try and charge you again to come back and complete. Thoroughly shady practice - stay well clear.”

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Posted 4 years ago

“Enquired about a mould survey and was told that they do not survey my area. Now I am London based and the website clearly states, LONDON. I can see there postal code is SW6 so I guess E14 was not convenient enough. CHANGE you website to state South West London only and don't waste my time!”

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Posted 5 years ago

“Bunch of cowboys!!!”

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Posted 6 years ago

“Very poor pest control service. On first visit the appointment wasnot kept at the time agreed. and the treatment left was finished after few days. I Called and emailed them. They just ignored and didnt provide more boxes or make a visit. I was given a very high quote for proofing . They were not even bothered to arrange the second visit. For The second visit I had to call to arrange it. i guess the reviews of 4 and 5 stars are fake. I dont recommand these company.”

Helpful Report

Posted 6 years ago

Im sorry that you wasn't satisfied with our service and have looked into this job and can see that we have replied to you on email replying to all of your queries regarding the ongoing treatment. With regards to the second visit we had booked you in for Saturday and that was confirmed by yourself on email? I understand that you wanted to change the report in order to apportion blame on your tenants but our report was unbiased and identified that the source of infestation was as a result of the holes in the property which we quoted for.You was also not happy with the quotation given and wanted further discount which we applied so this complaint was a surprise to us considering the level of service you received.

Posted 6 years ago

“Very poor pest control service. Visited twice with no proposed solutions and follow up quotation to deal with the issue. We have now found the source and dealt with it ourselves.”

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Posted 6 years ago

Dear Rak Sharma, I am sorry that we did not meet your expectations but this is extremely unfair to post a negative review considering the level of service that you received.We provided you with a quotation to proof the property professionally and your only concern was that you wanted it done cheaply because it was a tenanted property as well as apportioning the blame on the tenants for being messy which wasn't the case in our opinion.There were innumerable holes in the flat which we pointed out which I presume you managed to deal with.

Posted 6 years ago

Environ Property Services is rated 4.7 based on 136 reviews