"Very poor pest control service. On first visit the appointment wasnot kept at the time agreed. and the treatment left was finished after few days. I Called and emailed them. They just ignored and didnt provide more boxes or make a visit. I was given a very high quote for proofing . They were not even bothered to arrange the second visit. For The second visit I had to call to arrange it. i guess the reviews of 4 and 5 stars are fake. I dont recommand these company."
Im sorry that you wasn't satisfied with our service and have looked into this job and can see that we have replied to you on email replying to all of your queries regarding the ongoing treatment. With regards to the second visit we had booked you in for Saturday and that was confirmed by yourself on email?
I understand that you wanted to change the report in order to apportion blame on your tenants but our report was unbiased and identified that the source of infestation was as a result of the holes in the property which we quoted for.You was also not happy with the quotation given and wanted further discount which we applied so this complaint was a surprise to us considering the level of service you received.