English Pewter Company Reviews

Name: English Pewter Company
Rating: 4.76

4.8 Rating 1,647 Reviews

94 %

of reviewers recommend English Pewter Company

4.8

Based on 1,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About English Pewter Company:

English Pewter Company are the UK's largest manufacturer of quality pewter giftware. Established in 1977 the family run business exports worldwide and our products can be seen in some of the worlds leading retail outlets. A commitment to Quality, Service and Price is at the core of our business.

All of our pewter products are handmade in the world famous manufacturing city of Sheffield. For centuries Sheffield has been synonymous with quality manufacturing. Although somewhat smaller than in previous decades this trend continues today and Sheffield still leads the way in the production of quality silverware, steel and pewterware.

Visit Website

Phone:

0114 242 8710

Email:

Sales@englishpewter.co.uk

Location:

English Pewter Company, Petre Street, Sheffield
S48LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery , excellent quality”

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Posted 3 years ago

You are most welcome. -AG

Posted 3 years ago

“A wonderful place to find the perfect gift for a special occasion.”

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Posted 3 years ago

We are glad to hear of your experience! -AG

Posted 3 years ago

“Fantastic. Have purchased from here before and will continue to do so.”

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Posted 3 years ago

Thank you for shopping with us- AG

Posted 3 years ago

“Fantastic fast service and the recipient loved his gift. Had a problem with the delivery but entirely the fault of the courier and with great help from EPC it was resolved swiftly”

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Posted 3 years ago

Thank you for sharing this. We are always on hand to help! _AG

Posted 3 years ago

“Great service and product. Would definitely recommend”

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Posted 3 years ago

Thank you for the feedback -AG

Posted 3 years ago

“Good value, very well made and presented. Made a great present.”

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Posted 3 years ago

We are glad to hear this made a great gift! -AG

Posted 3 years ago

“Bought as a gift for my husband for his birthday. He hasn’t had a run since so not used it yet but he loved it”

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Posted 3 years ago

Thank you - AG

Posted 3 years ago

“Top-quality product and packing, although beware do not make a spelling mistake as I did as they will not give any money off /discount on any subsequent purchase to rectify Over wise all good.”

Helpful Report

Posted 3 years ago

Hello Antony, We’re so sorry to hear your experience with us was less than 5-stars, and did not meet your expectations. We engrave text as provided on the order. Any noticeable spelling mistakes are corrected by our engravers where possible, however in your case, we were unable to spot the error on engraving. Please accept our apologies,- AG

Posted 3 years ago

“Fast delivery, well packaged. Third item from English Pewter and can definitely recommend.”

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Posted 3 years ago

We appreciate the feedback.- AG

Posted 3 years ago

“Lovely hip flask, bought as a birthday present for my son, he absolutely loves it, it goes everywhere with him.”

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Posted 3 years ago

We are glad to hear this!- AG

Posted 3 years ago

“Very efficient website with a good choice of pewter tankards and a choice of engraving. Came promptly with nice packaging great for a special present thank you”

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Posted 3 years ago

Thank you for sharing this!- AG

Posted 3 years ago

“I have a pair of these glasses which look fantastic on my tantalas between 2 decanters”

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Posted 3 years ago

Thank you for the feedback!- AG

Posted 3 years ago

“The flask was delivered in 2 days, wrapped beautifully with the note and engraving requested. Our friend was over the moon with his birthday present. Good quality product, box and wrapping - excellent!”

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Posted 3 years ago

We are glad to hear of this! -AG

Posted 3 years ago

“Absolutely Brilliant!!”

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Posted 3 years ago

We appreciate the feedback! -AG

Posted 3 years ago

“The hip Flask and the engraving was first class I am more than happy with the service and product Thank you James”

Helpful Report

Posted 3 years ago

Thank you for the kind words James. -AG

Posted 3 years ago

“Second purchase from this company. Excellent service from start to finish. Items are beautifully packaged and wonderful quality.”

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Posted 3 years ago

Thank you for taking the time to leave us feedback. -AG

Posted 3 years ago

“Order done on the 25th December. Parcel got stuck in custom office in Spain because they didn't receive the parcel with the appropriate documentation to pass the frontier. I informed the company of the issue on the 07/01/22. Parcel retained till I gave up of waiting for the company to provide the documents needed and asked custom office to send it back to the sender and cancel the order and ask for a refund on the 10/02/22. Custom office reliesed the parcel the 27/02/22. Even though I inform English Pewter of the situation and asked for a refund on 10/02/22 they didn't do it and I have to send them another email the 01/03/22 asking again for the refund. Today, 03/03/22 I received the money back. It is the worst service I had online.”

Helpful Report

Posted 3 years ago

Hello Miriam, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service along with great gifts. We did receive your parcel back on 4th March and all the correct documentation that Royal Mail require was attached to the package so I can only apologise that there was a delivery issue, this should not have been the case. Refunds would normally be issued once the parcel is returned to us, however, as the parcel was returned, through no fault of your own, we issued a refund to you immediately once we received notification that the parcel had landed back in the UK. Kind Regards MH

Posted 3 years ago

“A fantastic company to deal with.”

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Posted 3 years ago

Thank you for the kind words. - AG

Posted 3 years ago

“This is the second monogrammed glass I have bought from this company. Both as rum glasses and both gratefully received! They are simple but stylish and enough to make them personalised without being too itemised. Will certainly buy again as now my go to birthday glass!”

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Posted 3 years ago

Thank you for taking the time to leave us feedback!-- AG

Posted 3 years ago

“Excellent service, fantastic advice and high quality product, fast delivery”

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Posted 3 years ago

Thank you very much- AG

Posted 3 years ago

English Pewter Company is rated 4.8 based on 1,647 reviews