English Pewter Company Reviews

Name: English Pewter Company
Rating: 4.76

4.8 Rating 1,647 Reviews

94 %

of reviewers recommend English Pewter Company

4.8

Based on 1,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About English Pewter Company:

English Pewter Company are the UK's largest manufacturer of quality pewter giftware. Established in 1977 the family run business exports worldwide and our products can be seen in some of the worlds leading retail outlets. A commitment to Quality, Service and Price is at the core of our business.

All of our pewter products are handmade in the world famous manufacturing city of Sheffield. For centuries Sheffield has been synonymous with quality manufacturing. Although somewhat smaller than in previous decades this trend continues today and Sheffield still leads the way in the production of quality silverware, steel and pewterware.

Visit Website

Phone:

0114 242 8710

Email:

Sales@englishpewter.co.uk

Location:

English Pewter Company, Petre Street, Sheffield
S48LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was 15 mins late on a Thursday for next day delivery, however still took next day delivery postage payment, didn’t deliver until Monday!! Apparently only a Monday to Friday delivery, which is not helpful”

Helpful Report

Posted 2 years ago

Hello Mark, Sorry to hear you are not satisfied with the delivery. Please do accept my apologies for this. We do try to make our delivery process as clear as possible, all delivery information is mentioned on our delivery page as well as the product pages. -Kind regards, AG

Posted 2 years ago

“Great service Over the moon with purchase Engraving immaculate. Quality item”

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Posted 2 years ago

Thank you for the kind words. -AG

Posted 2 years ago

“Very happy with my buy. Very neat and sophisticated for a Birthday gift for a male .”

Helpful Report

Posted 2 years ago

Thank you for the kind words. -AG

Posted 2 years ago

“I paid for next day delivery - on the next day the delivery company said they attempted delivery, but I was in all day. So I had to cancel meetings for the following day to be at home again. I emailed English Pewter Company to request a refund for the extra delivery cost but got no response. Happy with the hip flask but disappointed to have wasted money on the fastest delivery, and not to have had that cost reduced.”

Helpful Report

Posted 2 years ago

Hello We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service along with great gifts, and we would like to make things right. Please give us a [call-0114 242 8710 /email- sales@englishpewter.co.uk ] so we can look into this matter. We value our customers’ opinions and would like to thank you for bringing this to our attention. AG

Posted 2 years ago

“Their tankards are of good quality, and the standard of the engraving is also high. I have two of their tankards and have just bought another as a present. Service and delivery have also been very prompt.”

Helpful Report

Posted 2 years ago

Thank you for sharing this. We appreciate the feedback. -AG

Posted 2 years ago

“Speedy service and delivery. Lovely, good quality keepsake gift and the luxury gift wrap was really classy. Really pleased with this purchase.”

Helpful Report

Posted 2 years ago

Thank you for the kind words. -AG

Posted 2 years ago

“Good Quality beautifuĺly presented Very pleased with our purchase”

Helpful Report

Posted 2 years ago

We are glad to hear this! -AG

Posted 2 years ago

“Absolutely delighted with the glass. Excellent quality and a super quick delivery.”

Helpful Report

Posted 2 years ago

You are most welcome. -AG

Posted 2 years ago

“Lovely gift & lovely packaging. Quick delivery :)”

Helpful Report

Posted 2 years ago

Thank you. -AG

Posted 2 years ago

“My order was handled very efficiently and the tankard arrived in a reasonable time. It was very well packaged in its own box. I was kept informed of progress throughout the process.”

Helpful Report

Posted 2 years ago

Thank you for sharing this. -AG

Posted 2 years ago

“The product was recieved timely and the customer service was efficient.”

Helpful Report

Posted 2 years ago

Hello Kaizhong, You have written positive feedback however you have marked it as 1 star? If we can help with anything, please do not hesitate to contact us. AG

Posted 2 years ago

“Bought the whiskey tumbler as a gift and its absolutley beautifull. Gift wrapping is fabulous too, and delivery was speedy. I really pleased with my purchase.”

Helpful Report

Posted 2 years ago

Thank you -AG

Posted 2 years ago

“I bought a Pewter Mug as a gift for a friend, had it engraved with his name and shipped across the pond to the US. I called the customer service number to ask about the engraving which was very helpful. The representative answered my questions and ensured my worries were quelled and my needs were met. I received my mug in the package and it looked as though it had been tossed around on the flight over. The mug was bent on the top but I was kind of able to bend it back to its original shape. I think the mug should have been padded better before shipping so this wouldn’t happen. I would have preferred to have an option to direct the engravers to put the engraving on the opposite side and more centered on the mug.”

Helpful Report

Posted 2 years ago

Hello Patrick, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service along with great gifts, and we would like to make things right. We are happy to listen to preferences regarding engraving, however, you would need to contact us if you have a preference on where you would like the engraving to go. This is normally done before or after placing your order by calling us. Please give us a [call/email] to determine how we can provide you with a solution regarding the damaged product. We value our customers’ opinions and would like to thank you for bringing this to our attention. Kind regards. AG

Posted 2 years ago

“It’s very nice im sure the person I bought for will appreciate and treasure it for a long time”

Helpful Report

Posted 2 years ago

Thank you Margaret

Posted 2 years ago

“Is a very nice quality material”

Helpful Report

Posted 2 years ago

Thank you. -AG

Posted 2 years ago

“Really nicely presented, I bought them as a gift for a 40th birthday present in fact it is the second time I have purchased them as a gift as I was impressed the first time. I also like the fact that they are English. Thank you”

Helpful Report

Posted 2 years ago

Thank you for the kind words Sonia. -AG

Posted 2 years ago

“Bought some hip flasks for my groomsman and best men and couldn’t be happier with the quality of the product or the service. Would definitely recommend”

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Posted 2 years ago

Thank you Craig! -AG

Posted 2 years ago

“This gift was absolutely beautiful never saw anything like it before , really quick delivery , will be defiantly purchasing again in the future”

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Posted 2 years ago

Thank you for the kind words Jocelyn. -AG

Posted 2 years ago

“Very pleased with service arrived quicker than I had thought. Was bit concerned I had left it a bit close to the day wanted for but no worries.”

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Posted 2 years ago

Glad to hear this Maralyn! -AG

Posted 2 years ago

“A good range of products. Ordered and delivered as promised, well packed to prevent transit damage.”

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Posted 2 years ago

Thank you for the kind words Geoff. -AG

Posted 2 years ago

English Pewter Company is rated 4.8 based on 1,647 reviews