English Pewter Company Reviews

Name: English Pewter Company
Rating: 4.76

4.8 Rating 1,647 Reviews

94 %

of reviewers recommend English Pewter Company

4.8

Based on 1,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About English Pewter Company:

English Pewter Company are the UK's largest manufacturer of quality pewter giftware. Established in 1977 the family run business exports worldwide and our products can be seen in some of the worlds leading retail outlets. A commitment to Quality, Service and Price is at the core of our business.

All of our pewter products are handmade in the world famous manufacturing city of Sheffield. For centuries Sheffield has been synonymous with quality manufacturing. Although somewhat smaller than in previous decades this trend continues today and Sheffield still leads the way in the production of quality silverware, steel and pewterware.

Visit Website

Phone:

0114 242 8710

Email:

Sales@englishpewter.co.uk

Location:

English Pewter Company, Petre Street, Sheffield
S48LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The glass arrived in good time and in perfect condition. The presentation packaging really enhanced the special occasion I purchased the glass for.”

Helpful Report

Posted 1 year ago

Thank you so much for your 4 star rating of English Pewter Company! We are glad to hear that the glass arrived in good time and in perfect condition, and that the presentation packaging helped to enhance the special occasion! -AG

Posted 1 year ago

“We bought a silver plated photo frame in the Rennie Macintosh style. We had it engraved. We are very happy with our purchase and would buy again and recommend to family and friends”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of English Pewter Company, Eleanør! We are glad to hear that you were happy with your purchase of the silver plated photo frame in the Rennie Macintosh style, which you had engraved! We are also delighted that you would buy again and recommend English Pewter Company to family and friends. Thank you for being a loyal and repeating customer! -AG

Posted 1 year ago

“Fast delivery, lovely glass.”

Helpful Report

Posted 1 year ago

Thank you for the kind words Bobbie. -AG

Posted 1 year ago

“It was very easy to order from English pewter company tracking my order was spot on will be using this company again and highly recommend product was amazing”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating, Michaela! We are glad to hear that you had an easy time ordering with us and that the product you ordered was great. We appreciate you recommending the English Pewter Company and look forward to serving you again in the future. -AG

Posted 1 year ago

“My order arrived well packaged, on time and in good condition; great email communication throughout to keep me up to date on my orders”

Helpful Report

Posted 1 year ago

Thank you for the kind words. -AG

Posted 1 year ago

“Fast delivery and well packaged so item undamaged, unlike a lot of companies these days.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to leave us a review. -AG

Posted 1 year ago

“I now have the decanter, two wine glasses and two whisky glasses. They were purchased for my husband for birthdays etc and he is Scottish on his Fathers side so are a fitting gift and are well worth the price. Packaging is second to non and ‘high end’ the delivery was prompt as promised. They are used often and always bring a conversation when our friends are visiting . I would highly recommend”

Helpful Report

Posted 1 year ago

Thanks for your lovely 5 star rating, J! It's wonderful that the gifts are meaningful and it sounds like they are perfect for entertaining friends. We would like to thank you for recommending our services. Kind regards-AG

Posted 1 year ago

“my order was delivered in a timely fashion.”

Helpful Report

Posted 1 year ago

Thank you so much, Jeffrey, for your kind 5 star rating of English Pewter Company! I am so glad to hear that you received your order in a timely fashion! -AG

Posted 1 year ago

“Very prompt service. Arrived as promised and well packaged.”

Helpful Report

Posted 1 year ago

Thank you for the kind words. -AG

Posted 1 year ago

“Excellent present . My son loved his”

Helpful Report

Posted 1 year ago

We are glad to hear this. -AG

Posted 1 year ago

“Very nice tankard with interesting story about the kings shilling, very well well presented in a velvet sack and strong box. Very happy with the Tankard”

Helpful Report

Posted 1 year ago

Thank you. -AG

Posted 1 year ago

“Will never buy from this company again let down badly in next day delivery for a present.then scheduled to arrive a week later no good .”

Helpful Report

Posted 1 year ago

Hello Alan, We apologise for the poor experience on this occasion. Unfortunately UPS had delayed the parcel which had caused the delayed delivery. We do hope you give us another chance so we can make things right. Kind regards, AG

Posted 1 year ago

“This is my third personalised gin glass and I can’t fault them. Excellent quality and workmanship. Great service and an easy website 👌 Keep it up Helen”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 star rating, Helen. We are so pleased that you are pleased with your third personalised gin glass - we always strive to provide excellent quality and workmanship. -AG

Posted 1 year ago

“Love love this glass. I had one as I love skull quirky art but it was soooo nice I got one for my husband and got it engraved. Super cool glass and great quality. Would highly recommend.”

Helpful Report

Posted 1 year ago

Thank you for the kind words. -AG

Posted 1 year ago

“Very good communication. £7.50 postage rather pricey.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of English Pewter Company! We are so appreciative of your positive feedback and that you are a loyal, returning customer. We also appreciate you noting the communication was great. In regards to delivery, we will certainly pass on the feedback regarding the pricing. -AG

Posted 1 year ago

“Absolutely beautiful”

Helpful Report

Posted 1 year ago

Thank you. -AG

Posted 1 year ago

“If you are ordering a product to be shipped outside the UK, beware and consider a different company. Unfortunately, I can't recommend English Pewter Company due to their very deceptive shipping charges that resulted in me having to pay the DHL delivery driver €20 to release the package. I ordered a flask for £57 and paid an extra £18 for shipping and taxes upon checkout for delivery to Germany. After paying another €20 to DHL when delivered, that's roughly £35 total for shipping and taxes on a £57 item. When I contacted customer service, I was told there was a "one-liner" in the shipping terms and conditions that indicate they are not liable for import taxes on international deliveries. After a follow-up email responding, they ghosted me. You are a UK-based company that likely processes a lot of sales to customers in the EU. You should know exactly what these extra charges are and account for them at checkout. It's ridiculous and dishonest and you don't disclose them because the sale is more important and the customer doesn't find out about the exorbitant extra costs until the product is delivered. Ok, you got me this time, but I'll now make sure others are warned before deciding for themselves whether to do business with your company.”

Helpful Report

Posted 1 year ago

“Very pleased with the tankard I ordered. Well packaged and good quality.”

Helpful Report

Posted 1 year ago

Thank you so much for the 5 stars! We really appreciate it. We're very glad to hear that you are pleased with your tankard order Thanks again for your kind rating! -AG

Posted 1 year ago

“Excellent service. Quick delivery, well packaged and great quality”

Helpful Report

Posted 1 year ago

Thank you, Jennifer! We are delighted to hear that you enjoyed your experience with English Pewter Company. We appreciate your kind words about the excellent service, quick delivery, well packaging, and great quality. Thank you for taking the time to share your positive review. -AG

Posted 1 year ago

“Delighted with the excellent service. Kept me informed of the progress of my order & expected delivery date. Item delivered on the due date.”

Helpful Report

Posted 1 year ago

Thank you for the kind words. -AG

Posted 1 year ago

English Pewter Company is rated 4.8 based on 1,647 reviews