English Pewter Company Reviews

Name: English Pewter Company
Rating: 4.76

4.8 Rating 1,645 Reviews

94 %

of reviewers recommend English Pewter Company

4.8

Based on 1,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About English Pewter Company:

English Pewter Company are the UK's largest manufacturer of quality pewter giftware. Established in 1977 the family run business exports worldwide and our products can be seen in some of the worlds leading retail outlets. A commitment to Quality, Service and Price is at the core of our business.

All of our pewter products are handmade in the world famous manufacturing city of Sheffield. For centuries Sheffield has been synonymous with quality manufacturing. Although somewhat smaller than in previous decades this trend continues today and Sheffield still leads the way in the production of quality silverware, steel and pewterware.

Visit Website

Phone:

0114 242 8710

Email:

Sales@englishpewter.co.uk

Location:

English Pewter Company, Petre Street, Sheffield
S48LL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rapid delivery and very good packaging”

Helpful Report

Posted 2 years ago

Thank you Stuart! -AG

Posted 2 years ago

“Lovely products and excellent customer service!”

Helpful Report

Posted 2 years ago

Thank you for sharing this. -AG

Posted 2 years ago

“Dealings with the company were quick and efficient. I was very happy with the ordering, payment and delivery process.”

Helpful Report

Posted 2 years ago

Thank you! -MH

Posted 2 years ago

“My only negative is that the delivery charge is so high particularly on such a small item having recently posted a much heavier item first class for considerably less.”

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Posted 2 years ago

Thank you for your review Pamela. I can see that you had chosen courier express delivery for £6.75, we do have a cheaper Royal Mail 2nd class option available on the website for customers who do not require their order urgently. -MH

Posted 2 years ago

“Great present for 70th birthday sure he will like it thank uou”

Helpful Report

Posted 2 years ago

Thank you. -AG

Posted 2 years ago

“Very quick turn around from order to delivery. Product does the job nicely.”

Helpful Report

Posted 2 years ago

Thank you! -AG

Posted 2 years ago

“Never seen the item, sent direct to a friend for his Birthday. However, he was happy and I have always found items purchased to be of a good quality.”

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Posted 2 years ago

Hi David, Thank you for leaving us a review. -AG

Posted 2 years ago

“Great quality and service.”

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Posted 2 years ago

We are glad to hear this. -AG

Posted 2 years ago

“The online catalogue was adequate, purchasing worked as expected, and delivery was as predicted.”

Helpful Report

Posted 2 years ago

Thank you. -AG

Posted 2 years ago

“Shipping to the US was quick, and they arrived much sooner than expected. Fiancé loves the glasses, however to my disappointment, the custom engraving on one of the glasses was not included. Everything would be perfect if the engraving was done.”

Helpful Report

Posted 2 years ago

Hello Andrea, Thank you for taking the time to leave us a review. We are glad to hear your Fiancé loves the glasses. However please accept my apologies regarding the engraving. Please give us a [call- 0114 242 8710 /email- sales@englishpewter.co.uk] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. -AG

Posted 2 years ago

“Good communication and speedy international delivery.”

Helpful Report

Posted 2 years ago

Thank you. -AG

Posted 2 years ago

“This is a beautiful glass with its pewter addition. The only negative is the cost! It is not cheap!”

Helpful Report

Posted 2 years ago

We are glad to hear you are happy with the product. -AG

Posted 2 years ago

“Stunning quality, beautiful engraving! Would order again!!! The only bad thing is the custom fee in germany!”

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Posted 2 years ago

Hello Thomas, Thank you for ordering with us. AG

Posted 2 years ago

“The cup arrived in a timely manner, cup and engraving are lovely. My only reservation keeping it from 5 stars is that I thought it would come with a cloth bag as well as the gift box as shown in the picture. Alas, the cup is wrapped in plastic in the box- no bag. The cloth bag would be appreciated for presentation and storage.”

Helpful Report

Posted 2 years ago

Hello Patricia, Thank you for taking the time to leave us a review. Could you please email us at Sales@englishpewter.co.uk and include your review so we can look into this for you. Please accept my apologies. -AG

Posted 2 years ago

“I was 15 mins late on a Thursday for next day delivery, however still took next day delivery postage payment, didn’t deliver until Monday!! Apparently only a Monday to Friday delivery, which is not helpful”

Helpful Report

Posted 2 years ago

Hello Mark, Sorry to hear you are not satisfied with the delivery. Please do accept my apologies for this. We do try to make our delivery process as clear as possible, all delivery information is mentioned on our delivery page as well as the product pages. -Kind regards, AG

Posted 2 years ago

“I love the quality of the Quaich that I received and the fact that it was shipped to me very quickly. My only issue was that the engraving was very small and was done on the outside edge of the quaich rather than the inside. It's probably my fault for not checking, but having researched numerous different sites I had seen that all engraving was done inside; on the bottom of the Quaich and was large and obvious. Had I known that the engraving would be on the outside and barely visible I would not have paid the additional cost. Perhaps you can update your listings to show / make it clear where you engrave.”

Helpful Report

Posted 2 years ago

Hello Daniella, Thank you for taking the time to leave us a review. I am glad to hear you are happy with the quaich. The engraving is positioned by our expert engravers who decide on the best location for the engraving. However, we are happy to note a customer's request on the positioning of the engraving. We have taken your feedback on board and will make this more clear for our customers. Kind regards, AG

Posted 2 years ago

“Good service with fast delivery.”

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Posted 2 years ago

Thank you- AG

Posted 2 years ago

“Lovely packaging, nicely presented”

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Posted 2 years ago

Thank you for the kind words. -AG

Posted 2 years ago

“Easy to order, came quite quickly and beautifully packed.”

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Posted 2 years ago

Thank you for sharing this. -AG

Posted 2 years ago

“Perfect gift for whisky lover! Nice design and looks robust.”

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Posted 2 years ago

Thank you. -AG

Posted 2 years ago

English Pewter Company is rated 4.8 based on 1,645 reviews