English Pewter Company Reviews

Name: English Pewter Company
Rating: 4.76

4.8 Rating 1,647 Reviews

94 %

of reviewers recommend English Pewter Company

4.8

Based on 1,647 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About English Pewter Company:

English Pewter Company are the UK's largest manufacturer of quality pewter giftware. Established in 1977 the family run business exports worldwide and our products can be seen in some of the worlds leading retail outlets. A commitment to Quality, Service and Price is at the core of our business.

All of our pewter products are handmade in the world famous manufacturing city of Sheffield. For centuries Sheffield has been synonymous with quality manufacturing. Although somewhat smaller than in previous decades this trend continues today and Sheffield still leads the way in the production of quality silverware, steel and pewterware.

Visit Website

Phone:

0114 242 8710

Email:

Sales@englishpewter.co.uk

Location:

English Pewter Company, Petre Street, Sheffield
S48LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products, I purchased several hip flasks as presents for a special occasion with each hipflask inscribed with a name and a slightly different message on each. The hip flasks are spot on, the inscriptions are very well done and I was pleasantly surprised at how quickly they arrived. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for the kind words. -AG

Posted 2 years ago

“An initial problem was rectified in the most efficient manner, promptly and without any fuss. I am very happy with the end result and would highly recommend dealing with this UK-based company.”

Helpful Report

Posted 2 years ago

Hello Jacqui, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service along with great gifts, and we would like to make things right. I have been unable to find your complaints email? so we can get this looked into immediately, please give us a [call- 0114 242 8710 /email- sales@englishpewter.co.uk] to determine how we can provide you with a solution. Our office is open 8.30am-5pm Monday to Friday. We value our customers’ opinions and would like to thank you for bringing this to our attention. -AG

Posted 2 years ago

Hi Jacqui. I can since see our customer service team have responded and resolved your complaint. Thank you, AG

Posted 2 years ago

“So pleased with the beautiful tankard I ordered for my Grandsons Christening. It arrived very quickly in beautiful packaging and the tankard was so lovely everyone loved it Thank you so much, I would 100 per cent recommend.”

Helpful Report

Posted 2 years ago

Thank you for the kind words. -AG

Posted 2 years ago

“Order placed and dealt with efficiently”

Helpful Report

Posted 2 years ago

Thank you -AG

Posted 2 years ago

“top quality products - quaiches mostly i buy. nicely presented.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us feedback. We appreciate this. -AG

Posted 2 years ago

“Not yet received!”

Helpful Report

Posted 2 years ago

Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service along with great gifts. From looking into your order, I can see the order was shipped on the 30th August. Due to the postal strikes Royal Mail are experiencing delays with deliveries at the moment. This is mentioned on our website as well as the confirmation page of your order. From viewing the tracking this morning, I can see that the order has since been collected. Please give us a [call- 0114 242 8710 /email- sales@englishpewter.co.uk] to determine how we can provide you with a further resolve on this delayed delivery. Kind regards, AG

Posted 2 years ago

“Very pleased with the product”

Helpful Report

Posted 2 years ago

Thank you! -AG

Posted 2 years ago

“Would recommend highly. Will order from here again 😊”

Helpful Report

Posted 2 years ago

Thank you :) -AG

Posted 2 years ago

“Absolutely beautiful glasses. Website is easy to use. Products delivered quickly.”

Helpful Report

Posted 2 years ago

Thank you for the kind words. -AG

Posted 2 years ago

“Ordered a pewter urn from the English Pewter Company. The urn arrived and it's perfect. The urn was personalised with an engraving and thistle emblem. I had to phone to change the order and the help received was amazing....nothing a problem. Will definitely recommend in the future.”

Helpful Report

Posted 2 years ago

Thank you for the kind words. -AG

Posted 2 years ago

“Excellent product Excellent service Thank you”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave us feedback. -AG

Posted 2 years ago

“I bought the 6 oz hip flask with leather pouch, and loved it at first… but I packed it with me empty in my checked baggage when I went on a trip to Asia last month and it sunk in terribly (due to air pressure?) permanently bending and completely ruined the flask. I’m disappointed because it’s really a swell flask, but had no idea it would do such a thing. You’d think something of such quality would hold up (or at least give you a warning not to travel in the air with it.”

Helpful Report

Posted 2 years ago

Hello Brook, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Within the box there should be a mini booklet which mentions the effects of excessive pressure, however as we can see you are really fond of this flask, we would like to make things right. Please give us a [call- 0114 242 8710 /email- sales@englishpewter.co.uk] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. Kind regards, AG

Posted 2 years ago

“Beautiful products, looks even better than in the pictures. Delivery was fast and efficient”

Helpful Report

Posted 2 years ago

We appreciate the kind words. -AG

Posted 2 years ago

“Service was superb and the engraved tankard was beautiful! Thank you very much!”

Helpful Report

Posted 2 years ago

You are most welcome. -AG

Posted 2 years ago

“Good quakity product and nice looking.”

Helpful Report

Posted 2 years ago

Thank you for the kind words. -AG

Posted 2 years ago

“Excellent item great service”

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Posted 2 years ago

Thank you for sharing this. -AG

Posted 2 years ago

“Quick delivery and good contact”

Helpful Report

Posted 2 years ago

Thank you. -AG

Posted 2 years ago

“Excellent product and fast delivery”

Helpful Report

Posted 2 years ago

Thank you. -AG

Posted 2 years ago

“I paid online for both the product and the shipping, then they made me pay a COD for the shipping again in person. Be careful to this brand”

Helpful Report

Posted 2 years ago

Hello Andrea, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service along with great gifts, and we would like to make things right. Please give us a [call- 0114 242 8710 /email- sales@englishpewter.co.uk] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. -AG

Posted 2 years ago

“This product never arrived and payment was taken. I have tried calling and emailed several times with no response or answer as to where my product is. Highly disappointed to say the least and now wondering if this is a scam company!”

Helpful Report

Posted 2 years ago

Hello Evette, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service along with great gifts, and we would like to make things right. From looking at our inbox, I can see the last email we have which we responded was on the 19th August. Please give us a [call- 0114 242 8710 /email- sales@englishpewter.co.uk] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. -AG

Posted 2 years ago

English Pewter Company is rated 4.8 based on 1,647 reviews