elevate your sole Reviews

Name: elevate your sole
Address: 13 Lloyd Street, Llandudno, Conwy
Rating: 4.93

4.9 Rating 3,906 Reviews

98 %

of reviewers recommend elevate your sole

Company Reviews

Metrics

Info

4.9

Based on 3,906 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About elevate your sole:

An independent boutique shoe shop with branches in Prestatyn and Rhos on Sea in North Wales.

Visit Website

Phone:

01492 875650

Email:

sales@elevateyoursole.co.uk

Location:

13 Lloyd Street,
Llandudno
Conwy
LL30 2UU

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elevate your sole 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

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“These sandals are soooo comfortable, true to size and very good quality. I received them within a few days of ordering and woikd highly recommend both the product and the company.”

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“Delivered quite quickly and love the sandals.”

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“Excellent service”

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“Lovely shoes but not colour as advertised. Picture and description incorrect. Shoes were pink/mauve colour on arrival. Had to pay for an envelope to send back and for post office to print me off a label plus the £3 tracking fee you are charging me!!! Will not be buying from you again.”

Helpful Report

Thanks for your feedback, and I’m really sorry the colour wasn’t quite what you expected. We completely understand how disappointing that can be. My colleague agreed the image didn’t reflect the colour accurately, so we covered the return in full with no deductions. We’d never charge for a return if we’re at fault. You also mentioned being charged by the Post Office to print the label – that absolutely shouldn’t have happened. Our returns labels are pre-paid for both postage and printing, and in all our years handling returns, this is the first time we’ve heard of this. We’re raising it with Royal Mail to prevent it happening again. Thanks again for ordering with us – sorry this one didn’t work out, and we hope we might have the chance to welcome you back in future. Many thanks, Hal

“Great service and delivery ,”

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“Lovely shoes arrived very swiftly and well packaged excellent service!”

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“From the start Elevate Your Sole’s customer services was exceptional. Having had Rieker shoes before, I knew the quality would be excellent and fit would be perfect too. When I ordered from Elevate Your Sole I hadn’t heard of them but I will certainly recommend from now on. Package well wrapped and delivery was quick and free which was a bonus. If you order from this company you won’t be disappointed.”

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“Always reluctant to order online ( especially shoes), but they arrived promptly and were exactly as I’d hoped.”

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“This is the 3rd pair of Ecco off-roaders I have purchased, and the cheapest. 1st pair was 2010 from my local Clark’s & £72 2nd pair was in 2017 from Ecco & £95 3rd pair from you & £66.50 Brilliant seevice! 👍”

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“Great and seamless process, from purchase to delivery - love the sandals, my second pair, great for walking and beautiful too.”

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“First time using this Company, they were great and quick delivery. Would recommend”

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“Very pleased with purchase. Price was unbeatable for sandals. Order was processed and delivery very fast within a couple of days. Wasn't sure about buying from EYS as was not familiar with them. But decided to go ahead and very happy I did. Saved about £14 on buying from EYS vs John Lewis and others. Would definately recommend EYS and hope to buy from them in the future. Thank you for excellent service.”

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“Very fast efficient service and good communication. Also excellent sale prices on quality shoes. Very pleased with my bargain Rieker shoes, so comfy!”

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“Easy to order and first class service.”

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“Great communication and item dispatched quickly. Greta price too 😊”

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“A duplicate payment was rectified by Elevate promptly and efficiently. I have received my 2nd pair of Josef Seifel leather loafers from Elevate and sm sure they will last as long as my previous pair. Love "Elevate uour Sole" for their choice of Style and Comfort. Miss our Prestatyn shop Hal. Long may uour Llandudno shop reign.”

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“Ordering was simple. Delivery was quick Sandals are really nice & comfy I would highly recommend”

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“Purchased the Ecco Byway 2 shoe (camel brown) Ordered & Recived within 5 days and @ a v.gd price. Excellent service with regular emails on the progress of my order. And Well Pleased with the comfort & style of the shoe. ⭐️⭐️⭐️⭐️⭐️”

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“Great service ,all updates on sandals arriving were great .Also caprice sandals are fab .Thanks”

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“Recently bought a pair of Reiker shoes for my husband. They arrived very quickly & he is really pleased with them Will definitely order again.”

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elevate your sole is rated 4.9 based on 3,906 reviews