elevate your sole Reviews

Name: elevate your sole
Address: 170 High Street, Prestatyn
Rating: 4.94

4.9 Rating 3,641 Reviews

99 %

of reviewers recommend elevate your sole

Company Reviews

Metrics

Info

4.9

Based on 3,641 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About elevate your sole:

An independent boutique shoe shop with branches in Prestatyn and Rhos on Sea in North Wales.

Visit Website

Phone:

01745 886378

Email:

sales@elevateyoursole.co.uk

Location:

170 High Street
Prestatyn
LL19 9BW

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elevate your sole 5 star review on 22nd April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, Hal really went the extra mile to get my shoes to me in time.”

Helpful Report

(Online) -

Thank you for your kind review. I'm glad that you got your shoes on time and I hope to hear from you again soon. Many thanks, Hal

“Fabulous prompt service. With a nice personal touch of a personalised message in with the delivery. Will definitely use again”

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(Online) -

Thank you for your kind words. I'm really pleased that you enjoyed the service and I hope to hear from you again soon. Many thanks, Hal

“Elevate Your Sole has an excellent choice of ladies footwear. It is the first shoe shop I browse when I need/want a new pair of shoes and being a size 36 is no problem. The owner has a friendly manner and is very helpful. I would highly recommend this shoe shop.”

Helpful Report

(Prestatyn) -

Thank you for your lovely review. I'm really pleased that you like the service and I will endeavour to always stock a great collection of size 36 shoes. Many thanks, Hal

“I was impressed with the choice, and your service and patience”

Helpful Report

(Prestatyn) -

Thank you for your kind review. I hope to see you again soon! Many thanks, Hal

“the order was received in 3days of order being placed and the shoes was as ordered Thank you”

Helpful Report

(Online) -

Thank you for your kind review. I'm glad that you are pleased with the shoes and I hope to hear from you again soon. Kind regards, Hal

“I was more than impressed. I got exactly the shoes I wanted in the size I wanted. They were dramatically reduced in the sale. P&P was free and the shoes arrived in less than 48 hours. Fantastic, 5 star service. Thanks.”

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(Online) -

Thank you for your kind review, I'm really pleased that you were happy with the service and I hope that you enjoy wearing your new shoes! I look forward to hearing from you again soon. Many thanks, Hal

“Having ordered a Degas print umbrella from this site, I was informed quickly that the item was out of stock. The company assured me that they could restock and supply me with the item and that it would be with within a few days. This they did and all during the run up to Christmas! Great piece of customer care and much appreciated. Would not hesitate in using this company again.”

Helpful Report

(Online) -

Thank you for your kind review. This was a first for me as the order came through within about 10 minutes of selling it within my shop! Thank you for your trust and patience and I'm really pleased that you were happy with the service. Many thanks, Hal

“Lovely shop with a good selection of shoes. We were spoilt for choice. The owner is really friendly and helpful. We will definitely call in again.”

Helpful Report

(Prestatyn) -

Thank you for your kind words, I'm really pleased that you enjoyed your experience and I look forward to seeing you again. Kind regards, Hal

“Excellent service and VERY prompt delivery !! Shoes are an excellent fit and exactly as described ! Thank you”

Helpful Report

(Online) -

Thank you for using my website and I'm really pleased that you enjoyed the service. I hope to hear from you again soon. Kind regards, Hal

“Fantastic customer service! I ordered the wrong size shoes by mistake and a replacement pair were sent out immediately - rushed to the post office by the company's owner. When I returned the first pair my refund was paid the next day. Gorgeous shoes, will definitely be shopping with Elevate Your Sole again.”

Helpful Report

(Online) -

Hello, I'm really pleased that you got your shoes on time. I'll always try to offer the best service I can and I hope to hear from you again soon! Many thanks, Hal

“Brilliant service, quick and efficient, would definitely recommend this site, top score 10/10”

Helpful Report

(Online) -

Hello, thank you for your kind review. I'm really pleased that you thought highly of the service and I hope to hear from you again soon. Kind regards, Hal

“Very helpful but unfortunately didn't have the style of shoe I wanted in black .”

Helpful Report

(Prestatyn) -

Thank you for your kind words, I'll try my hardest to find the perfect pair next time you visit. Many thanks, Hal

“Shoes are amazing and so comfortable and the customer service is 5 stars couldn't fault anything even the delivery was very fast.”

Helpful Report

(Online) -

Thank you for such a kind and heartfelt review. I'm so glad that you are pleased with both the shoes and service. I hope to hear from you again soon. Kind regards, Hal

“Very prompt delivery, shoes in perfect Condition. Thank you very much.”

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(Online) -

Thanks for you kind review. I'm really pleased that you like your shoes and I hope to hear from you again soon. Many thanks, Hal

“Hal went above and beyond the call of duty!!!! So busy chatting, I brought the wrong boots home. Hal came all the way to Liverpool to get my gorgeous new brown boots to me.... Having spent the last few months searching for a special shade of boot, I rembered this quirky little shop on Prestatyn high street. Walked in and, within minutes had found what I was looking for! Smashing boots and shoes, nicely displayed and, the super duper Hal to buy them from! Thanks again Hal, will be visiting very soon.... Jackie Brereton.”

Helpful Report

(Prestatyn) -

Thank you for being so lovely! It was my pleasure to bring them to you and I look forward to chatting again, although I'll make sure to be more careful next time! I hope to see you again soon. Many thanks, Hal

“I am over the moon with my Lotus 3/4 boots! I have found it worthwhile to keep an open mind about style and comfort, and to let Hal guide you which he does with patience and good humour. To shop at Elevate your Sole is a real treat..”

Helpful Report

(Prestatyn) -

Thank you for your kind review. I'm really pleased that you enjoy visiting the shop. It's always a pleasure showing you the new styles :). I hope to see you again soon. Many thanks, Hal

“Excellent service and very quick post, perfect all round!”

Helpful Report

(Online) -

Thank you for your continued support in these early days of business. I hope that you enjoy your new shoes and that I hear from you again soon. Kind regards, Hal

“Super advice and help from Hal when I needed to know specifics about the style and fitting of the Ruby shoo I wanted to order. Great service and product ~ would definitely recommend. Thank you ;-)”

Helpful Report

(Online) -

Thank you for your kind review. I'm really pleased that you were happy with the service and I hope that you enjoy wearing your new Ruby Shoo's! I hope to hear from you again soon. Many thanks, Hal

“This is the second purchase from Elevate Your Sole. The shoes arrive quickly and in perfect condition. When emailing a question the replies are very quick and the reply given to me was very helpful. I would not hesitate to buy from them again. Great service.”

Helpful Report

Thank you for your kind review and continued custom. I'm really pleased that you were happy with the communication and I hope to hear from you for many years to come. Thank you again, Hal

“I have been to elevate your sole a number of times. Every time i get a warm and friendly welcome. Anything needed is catered for, man or woman. Nothing is to much trouble . My favourite shop to buy all my footwear.”

Helpful Report

(Prestatyn) -

Thank you for your kind review. I'm really pleased that you enjoy shopping here and happy with our collection of shoes. I hope to see you again soon! Many thanks, Hal

elevate your sole is rated 4.9 based on 3,641 reviews