EKM Reviews

Name: EKM
Address: EKM, Caxton Road Fulwood, Preston
Rating: 4.38

4.4 Rating 45 Reviews

84 %

of reviewers recommend EKM

Company Reviews

Metrics

Info

4.4

Based on 45 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About EKM:

Sell more with an online shop that never stops evolving.

With EKM’s unique Evolution Mode your online shop will continually evolve and be optimised free, forever. You’ll have everything you need to create your own online success.

Visit Website

Phone:

0333 004 03333

Email:

sales@ekm.com

Location:

EKM, Caxton Road Fulwood
Preston
PR2 9ZB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There is a lot to be said for good customer service, but EKM take it one step further, delivering a first rate service. Having come from another eCommerce system that was extremely complicated and definitely not user-friendly, to an incredibly intuitive system - one that almost seems to have been designed exactly for our company - it feels like a huge weight has been lifted. From our first touch point, Jack to our own Account Manager (and how great is that) Tom, I have been given the confidence to know our decision to move to EKM was the right one.”

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Posted 4 years ago

“Great service, amazing value for money and the support team are lovely and here in the UK.”

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Posted 5 years ago

“Please do not use them! After 3 months on the pro account at £599.99 we still had no site built. We chased and chased and eventually month 4 we had a site, part way written in German and a bit of a shoddy mess. Only one set of products uploaded. 6 mths in our website is still not signed off and we are still not coming up on google searches. We have spent over 100 hours of our own time building the website. The website had broken links and which were only fixed after we logged the problem and chased for over 2 weeks! One of the links was to our sales website so our sales plummeted. EKM state a money back guarantee, this is a lie, they will not give you your money back. They do not take your complaints seriously and avoid your phone calls and emails. I have now begun to seek legal advice on getting my money refunded and damages for loss of earnings.”

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Posted 5 years ago

“EKM have provided outstanding service for my business, the 24 hour UK support and the proactive advice that the Established plan provides has been invaluable.”

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Posted 7 years ago

“They have a guys that works ther called Marc who is ace!”

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Posted 7 years ago

EKM is rated 4.4 based on 45 reviews