There is a lot to be said for good customer service, but EKM take it one step further, delivering a first rate service.
Having come from another eCommerce system that was extremely complicated and definitely not user-friendly, to an incredibly intuitive system - one that almost seems to have been designed exactly for our company - it feels like a huge weight has been lifted.
From our first touch point, Jack to our own Account Manager (and how great is that) Tom, I have been given the confidence to know our decision to move to EKM was the right one.
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Alice, Customer Support
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