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EKM Reviews

4.4 Rating 45 Reviews

84 %

of reviewers recommend EKM

Company Reviews

4.4

Based on 45 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About EKM:

Sell more with an online shop that never stops evolving.

With EKM’s unique Evolution Mode your online shop will continually evolve and be optimised free, forever. You’ll have everything you need to create your own online success.

Visit Website

Phone:

0333 004 03333

Email:

sales@ekm.com

Location:

EKM, Caxton Road Fulwood
Preston
PR2 9ZB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good site for starters to e-commerce but now I more established I find it does not do what I want from it. Sales promotions are not clear on product page and only show at checkout. Limited number of photos available in my Gallery and when I import from eBay the text often joins togetherness so I always have to revise the listings which takes time. When changing templates basic information is list and needs re-entering. Finally, only 5 product and images and I would like 12. However, good price and great customer support and easy to learn how to do it”

Posted 4 years ago

“I have been with EKM for quite a few years now and wouldn't consider moving service providers. The team are always most helpful and take my concerns very seriously every time I make contact. The Company also keeps abreast of technical developments and are committed to continuous improvement.”

Posted 4 years ago

“Was with them guys for 3years A1”

Posted 4 years ago

“Excellent company to deal with”

Posted 4 years ago

“Excellent help from the support team whenever I need technical advice or assistance.”

Posted 4 years ago

“EKM are the third web host I have used, the first closed down and I lost weeks of work loading my products and the second was so complicated to list anything that I gave up on it, I have found EKM easy to use and if you have a problem they will sort it in minutes.”

Posted 4 years ago

“Excellent service and very helpful and very polite 5 stars”

Posted 4 years ago

“Excellent online shopping basket. Consistently good and straightforward to setup and use.”

Posted 4 years ago

“I like EKM. There are quite a few online companies who help develop your online business either from an existing store or as just online. They've been very helpful in the design and recommendations. I can't fault them. I'd love to be able to edit on my smartphone as well as the tablet and Pc but there you go.”

Posted 4 years ago

“EKM management and Staffs have been really a true professionals right from start of my project to finish and the follow up They have bees great support. It is a very caring company and I have been with them more than a year. Ali Demin. The Truffle shop”

Posted 4 years ago

“Great team, very responsive and proactive”

Posted 4 years ago

“We have been using EKM for a number of years and have found them easy to build and always available to help. I would recommend EKM”

Posted 4 years ago

“Easy to set up a web presence. Plenty of support if needed. Respond to communication very quickly.”

Posted 4 years ago

“Prices have increased on our two websites over the past 6 months by a whopping 108%!! New customers beware. No incenteive to grow your business/s with the Co & loyalty forget. The only answer EKM give is ' we want to be the best & not the cheapest' - well you're neither......... No surprise customers are leaving in their droves.”

Posted 4 years ago

Hi Scott, We’ve looked into your accounts to find that you have a number of shops with us and have been an EKM customer for a number of years. It’s a shame that after so long and helping you to build so many online shops that you feel this way. As a long-standing customer you would have been aware of our plan turnover caps and this was something that was looked into a few months ago when you were upgraded to our Pro plan which has a turnover cap of £1M+. We’re grateful that you continue to work with us and we’re looking forward to seeing your online businesses grow in the future.

Posted 4 years ago

“EKM have hosted our website since 2011 and we have to say that in that time we have been extremely pleased with all aspects of the experience. Whenever we have had a problem, we have been able to get through to the UK call centre and get immediate knowledgeable help. Our website was originally set up by a friend who is a website designer but after a few years it started to look a little dated and this is where the Evolution mode team stepped in and created a wonderful, new look, responsive website for us. The company are on the ball and are constantly striving to be ahead of the game and although we are a micro business we have always been given the impression that we matter to them. We have been very impressed with EKM and have found them to be a very positive, genuine, customer focused company.”

Posted 4 years ago

“Great business :)”

Posted 4 years ago

“Super customer service TONY RUSHE has helped me out so much over the last few day I can’t thank him enough he’s done me a massive favour with starting up with ekm and I owe him big time definitely going to open more up with ekm”

Posted 4 years ago

“I had a problem with my EKM site and was very worked up. They lady who dealt with me was very calm and patient and sorted it out. Even though I didn’t have some of the information she wanted as I’m on holiday. After she had solved it I mentioned another problem was going off to sort out. She actually solved too. Great stuff.”

Posted 4 years ago

“EKM provide an excellent, competitive product with amazing customer service. They care about their customers and it shows.”

Posted 4 years ago

“We are a new customer of EKM expanding our business into the eCommerce world! So far the experience with EKM has been first class. We are in the early stages of creating our shop but the process has been clear and easy to follow. Having friendly people at the end of the phone with the ability to screen share your PC to help tweek and adjust your work is perfect. Looking forward to building our shop, and then benefiting from their experience to help us work towards our goals.”

Posted 4 years ago

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EKM is rated 4.4 based on 45 reviews