Please do not use them! After 3 months on the pro account at £599.99 we still had no site built. We chased and chased and eventually month 4 we had a site, part way written in German and a bit of a shoddy mess. Only one set of products uploaded. 6 mths in our website is still not signed off and we are still not coming up on google searches. We have spent over 100 hours of our own time building the website. The website had broken links and which were only fixed after we logged the problem and chased for over 2 weeks! One of the links was to our sales website so our sales plummeted. EKM state a money back guarantee, this is a lie, they will not give you your money back. They do not take your complaints seriously and avoid your phone calls and emails. I have now begun to seek legal advice on getting my money refunded and damages for loss of earnings.